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4 charges to my credit card and no refill on my account!

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Dear T-mobile, I tried to refill my prepaid account 4 times. Every time Vesta charged ny card for 75 dollars, but ny account is still empty.

I was sure that you will return my money back or add them to my account, but it`s still not ok. My account is empty, but 300$ are lost from my credit card.

I can`t call to customer care cause I don`t live in US.

What can I do now? How can you refund my payments?

 

Rgds,

Alexander


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