I changed to a single person billing from a family billing because Mr. Neil Wernsing when off my billing. I received my bill with payment due July 17, 2013 and it showed I was charged $200 for changing my plan. I was not told that I had a contract and I was also not told I would be charged $200 which wiped out my credit balance. I created a credit balance so I could keep my payments current as I get paid on the third wednesday of the month. Now why did you charge me $200? And why do I currently pay over $70 dollars per month and Mr. Wernsing pays $45 for the same benefits? Not happy
Carol Gideon 6025615477