Quantcast
Channel: T-Mobile Support : All Content - Billing
Viewing all articles
Browse latest Browse all 6385

Billed for 7 months while deployed

$
0
0


Has anybody else had problems with T-Mobile billing you while deployed overseas?  I've called them a few times regarding this matter and they keep saying I was using my cell phone which was turned off in the bottom of a sea bag.  This is even though prior to my deployment I took a paper copy of my orders to the T-Mobile store on base and requested that my account be suspended for the duration of my deployment.  I was on an automatic payment plan so I had no idea the money was coming out.  I wound up paying over $600 for a phone I couldn't use after they said my account would be suspended.

 

If anybody has any idea what I can do about this please let me know.


Viewing all articles
Browse latest Browse all 6385

Latest Images

Trending Articles



Latest Images

<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>