Per Makayla Sargent at T-Mobile my migration fee and tax should have been adjusted - removed from my account. Can you check on that adjustment before I pay my bill? I should just owe my useage fee.

This is the email string from 8/30/2013:

All,

Thanks for your patience. Below is the resolution.  Thanks again and have a good holiday weekend.

The breakdown of the Migration Fee that was adjusted for mobile number

7xx-xxx-xxx was the $200.00 fee + $25.90 in tax totaling $225.90.

From: xxx
Sent: Thursday, August 29, 2013 11:10 AM
To: xxx
Cc: xxx
Subject: FW: Final Reminder of Cell Phone Changes

Makayla and Craig,

Here is another example of the Migration fee being charged to one of the employees.  Please have this taken care of ASAP.  Is there a way that all this accounts can be better noted as such.  No Frontier employee should be charged a migration fee.

Jessica Mahaffey xxx.xxx.xxxx

Matt Graupmann

From: xxx Jessica
Sent: Thursday, August 29, 2013 11:21 AM
To: xxx, Matthew
Subject: RE: Final Reminder of Cell Phone Changes

Hi Matthew,

I changed my phone over yesterday and they charged me a $200 migration fee.  Is that the case with everyone?  I just didn’t expect it.

Thanks,

Jessica

Message was edited by: T-Mobile Sondra (Personal Information)