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Channel: T-Mobile Support : All Content - Billing
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I would like a break down of what each line on my plan should be paying. May...

I would like a break down of what each line on my plan should be paying. May you please provide me with that?

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Su sistema de pago a través del internet tendrá una falla? nos afectara esto...

Hola...Soy estudiante en ciencia de computación con una corta carrera de estudio (3er año) pero conocimiento en algunos términos básicos de la programación. Tuve en esta semana algún problema en la...

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Getting receipt for a company credit card refill

I used company debit card to pay for the refill online at T-Mobile website. I need a receipt for accounting. How can I get a receipt?

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Future Date payment arrangement

I'm trying to make a future dated payment arrangement, but the online system keeps including a past amount that has already been paid.  It won't let me change the amount or change the future date -...

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unable to undestand my bill

i got an email to pay my bill from tmobile i logged into my.t-mobile.com. it shows me my amount due as $0. but the email states a different amount Another wrong data which i see is my account number....

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Overcharge & Inconsistent Bill Amount

My family and I just renewed our contracts and got a Galaxy III Lte.  After we all finished setting up our phones, my dad got a message saying he went over his data plan for the month (basic 200mb - it...

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trouble putting money in acount

I tried adding money to my account twice know both time it said it would take an hour to process but I still don't have service!

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If there was a service provider who offered a cheaper better plan would...

NTELOS is offering me as a new customer a much better price for coverage and phones than tmobile who I have been a customer with for almost eight years now and i think its time for a switch if you...

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How can I find out when my contract is up?

Need to know when my contract is up.

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sim network unlock code

Hello, I have a T-Mobile mobilemytouch4gQand I amout of the countryat the moment,Iam unable to usemyphonebecause of acode: "SIMnetworkunlockpin". I wanted to knowif you can helpme. myIMEI: **number...

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Wrongfull usage charges

Where do I start t get several hundred dollars of roaming charges removed from my bill?  So far, customer service has been no help whatsoever, even though they are the ones who assured me these charges...

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hello i have a quick question if you could answer it please

I have a quick question, can u please answer it? How much would it be for 2 phones, (iphone 4s, iphone 5) monthly with out a contract with unlimited text ,talk ,web and 500 data?

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If I would like to resolve a suspended account through T-Mobile only by...

Did you get ?

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hola buen dia quisiera saber el estado de contrato con mi telefono XXXXXXXXXX

hola he comprado este telefono de la compañia t-mobile usa pero al momento de querer liberarlo no se puede pues aun esta vigente un contrato me podria brindar informacion acerca de este telefono por...

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i was charged 1.99 per minute to land line to the bahamas and .20 for texting

I was charged 1.99 per minute to both land lines and cell to the Bahamas, calls to land lines should be free and cell phones .33 per minute.

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Per Makayla Sargent at T-Mobile my migration fee and tax should have been...

This is the email string from 8/30/2013: All,Thanks for your patience. Below is the resolution.  Thanks again and have a good holiday weekend. The breakdown of the Migration Fee that was adjusted for...

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monthly discount

i tried the live chat and they were zero help i just want to know where does the monthly discount apply to i was told mine is 15% for my job but got no answer to where it applies to the base plan price...

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Why am I being billed from the date that I ordered the SIM rather than when I...

I recently came back to T-Mobile. I got the SIMs on 9/11, activated it on 9/14 and successfully changed the phone numbers (port). And, my first bill has a charge of over $10 for 9/11 thru 9/14. I don't...

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mysterious $9.99 charge on my bill

I have a charge from textelent llc for $9.99 on my bill after researching this it is deffinatly a scam there are warnings all over google how do I get this fixed

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i would like to know if the tmobile sales people are encouraged to lie about...

i would like to know if the tmobile sales people are encouraged to lie about the monthly payment in order to get people to sign up for their service and to buy expensive phones because this is what...

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