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migration fee
I switched to the no annual contract plan and everyone that I talked to said my migration fee would be waived. Yet I still see the migration fee on my bill with no credits or anything. Why is it there?
View ArticleFinding out my PUK code...
I accidentally locked my phone and I cant remember my code that I used to lock it. how do i get it without being able to call on my phone because its locked!
View ArticleMy plan is pay as you go.I added $100 to my account online last friday.I...
My plan is pay as you go.I added $100 to my account online last friday. I should get 1000min.I haven't got the service by now.could someone help me?
View ArticleNote 3 Pre Order
I am trying to pre-order the Note 3 because my wife's phone died a couple days ago and that is the phone that she wants. I am trying to figure out if it is better to pre-order or to wait until it comes...
View ArticleI called to have my phone unlocked last wk
How am I going to be able to use my phone in italy you never gave me the unlock code.
View ArticleBill paying
Why do I get a phone email 2 days before my payment is due? It would be a lot easier for me to get it at least a week before due date.
View Articleeip balance payment
just want to ask what will happen if i made payment online for the installment of a phone and have a past due balance on the account? what will happen? will i be deducted from the eip or towards the...
View Articlebought a game that i thougt was something else
I bought candy crush and thought it was a different game after I downloaded it. I found out it was not the same game. so could you please refund me the money Thank you,
View ArticleI have a bill thats past due, and I just broke my phone. Can I set a payment...
I was hoping to be able to take my past due amount and split it up between a certain number of months. This way I would be able to upgrade/buy my new phone and just have my monthly bill and split...
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i bought a 30 dollar refill card for my pre paid t mobile phone and it says...
can anyone help me out with this
View ArticleEIP payment
wanted to upgrage our 2 phones. see now there is a EIP payment. in 10 years never seen it whith Tmobile. Is this new?
View ArticleBilling Problem AGAIN! Last BILL AND NOW AGAIN! PLEASE HELP AND REFUND!!!
I called TMOBILE last August after my August billing had some problems. I was frustrated I cried. This is not fair that TMOBILE makes a mistake and I SUFFER! I had a family plan and wanted to cancel...
View Articleprepaid extra minutes
I just signed up for the 100 min voice, unlimited text and data, $30/mth plan and have some questions about usage. First, does this plan use minutes for all calls, including to other Tmob customers?...
View ArticleTransfer of Phone number from Net10
I purchased a prepaid sim card from T-Mobile. I went through the online activation process and came to the payment page and had problems with the auto pay section. I exited out and then had to go in...
View ArticleI am enrolled in the T-mobile family plan with 3 other friends and we all had...
I am enrolled in the T-mobile family plan with 3 other friends and we all had authorized for individual bill payment. Is the amount shown in my billing summary the total family plan bill or just my share?
View ArticlePrivacy from the primary account holder
Hi. First of all I would like to thank everyone in advance for helping me with my questions (1). Is it possible to have 2 primary account holder? (2). The primary account holder has the option to...
View ArticleOverbilling without any explained reason
I'm paying a huge amount of money every month=$90.31. You bill me another $70.57 for only 24 h delayed of my monthly payment. The services of T-Mobile is very badp, and I'm ready to leave your...
View ArticleHow do I check data usage on a T-mobile hotspot? I have the hotspot but don't...
How do I check my data usage on a T-Mobile device? I have a hotspot but not a T-Mobile phone.
View Articleget my photos
I got message from you that Album uploads are disabled due to service shut down and said go to www.tmobile.com/getmyphotos for detail?
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