Quantcast
Channel: T-Mobile Support : All Content - Billing
Viewing all articles
Browse latest Browse all 6385

Plan Threshold on unlimited plan???

$
0
0

Got this message today both on my phone and on my.t-mobile.com:

 

"Data Plan Threshold | Line xxxxxxxxxx has reached it's high speed data limit until 2 days. Add additional high speed data to continue use."

I am grandfathered in at the $70 plan for unlimited and have never gone over 1GB.  To date, I only have used .48GB of unlimited as shows on the website: 

 

CURRENT PLAN

 

Simple Choice Plan: Unlimited Talk + Text

 

TALK

 

1138mins

of unlimited

 

TEXT

 

241 msgs

of unlimited

 

DATA

 

473.86 MB

of unlimited high-speed

 

What gives?  After being transferred twice and no one able to help, I gave up.  So far it doesn't appear I'm throttled, but since I'm grandfathered in at $70, are they trying to convince me to add $10 for the new plan?  I'm confused.  I don't want to get these messages every end of the billing cycle...

 

 

 

 

 

 

  

Viewing all articles
Browse latest Browse all 6385

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>