I;m being charge for using Wi- Fi calling. Accordinig to Puerto Rico ( An United State Common Wealth(yes we are part of the USA))The reason for this is that I dont have long distance. According to your web site Wi Fi Calling is Free if you are traveling and calling to your own zip code, which was my case.
I did exactly what your web site said, but Puerto rico Customer Service is telling me that I'm wrong. They to refer to your web site. Basically I'm being toss around.
I need something documenting the Use of Wi Fi calling and the requirement. Please send me a Link or Email.
So you understand what happen, I live in PR, I was TDy to San Francisco, I use the Wi-Fi from the hotel to make wi fi call to my wife in PR. My Phone was in Air plane mode the whole time, plus the option to use only Wi-Fi calling and not the mobile network was activated.
Exactly the same scenerio your web page talk about.