Hello,
I recently added another phone to my plan and my most recent bill does not show the correct breakdown. I have spoken to customer support but they are unable to help. How do I contact someone at T-Mobile that might be able to help? The person on the phone refuses to believe that the bill I am looking at is different from the one on her screen. She cannot email the one she is looking at neither can she provide an email address so that I can email the one I am looking at.
For a communications company that is a sad state of affairs. Anyone from T-mobile here that might have the intelligence+initiative to help or provide an email address?
Thanks.