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I did not ask for Insurance and was included on my Bill

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I recently upgraded to a new phone and I paid it in Full up front. I got Simple Text Talk (unlimited text/talk) and asked that I do not have any insurance on the phone (choose not to have it out personal reasons and did not have on previous phone)

 

How can i have JUMP! removed from my plan.

 

Also the other thing is i paid the entire phone up front so I do not see a reason why this was also included as I told the Customer Service Rep I was going to pay the entire thing up FRONT.

 

Thanks!


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