I currently have a family plan with AT&T - 4 phones and a tablet.
We'd like to switch to T-Mobile and get reimbursed for our early termination fees and trade in our phones.
I have a few questions about the details.
You say that I need to purchase T-Mobile equipment. I have ordered four new T-Mobile iPhones from Apple. Can you confirm that this will qualify for the switching/reimbursement program? I don't want to pay for the phones over time, so this is the only option I could find for paying for the phones in full, up front.
Next, can I do all this by phone, or do I have to go into a store? Can I just call you when the new iPhones arrive and do the rest like that? Can I send my old phones in for the trade-in?
Finally, is there any specific T-Mobile plan I'll need to qualify? I'll want the Simple Choice family plan at $110/month for 5 lines.
Thanks very much!