Learn about how we've abolished overages. At T-Mobile, we no longer charge our customers for going over their allotted talk, text, or data limits for domestic usage. There are some exceptions, depending on the account type, which we explain below.
We've abolished overages!
On May 1, 2014, T-Mobile discontinued charging our customers for domestic overages on plans and services with limited talk, text, and data buckets. As a T-Mobile customer, most likely you're already on one of our rate plans that no longer have overage charges. You didn't need to change your plan or services to get this; we just added this perk to your rate plan.
If you look on your T-Mobile bill, you'll still see a column for overage charges, but it will now display a charge of $0.00, or you might just see a hyphen that looks like this – .
If you find that you've gone over your allotted data plan, you'll continue to be able to use data, just at a reduced speed. But, you will NOT be charged any overages! Once your billing cycle begins again, your high speed data will be restored. If you tend to use your data up before the end of your billing cycle each month, you may want to look at adding more data, or you can buy an On-Demand Data Pass.
Eligibility
T-Mobile has abolished overages from the vast majority of the plans we’ve launched over the years, such as our Simple Choice™ Plan. If you're not sure if you're on a "no more overages" plan, contact T-Mobile Customer Service.
As much as we'd like to have all our rate plans to have no overage charges, there's a small percentage of account types that do not fall in this category.
The following may still incur charges:
- Corporate, business, and government plans and services
- Pay-per-use rate plans and charges
- International calls and texts that are made stateside to outside the U.S.
- International roaming calling, messaging, and data
- Domestic calls that charge you a toll (such as Premium Call Services)
- Premium downloads
- Pay in Advance (Prepaid) plans, such as Pay As You Go
Note: Data plans and services that are capped after you reach your allotted limit will require you to purchase more data or services if you run out and you'd like to continue.
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