I just transfered my phone number from AT&T last month online at T-mobile website. I only purchased the sim card and joined to the "Value Plan". At the same time, I found out T-mobile also had a promotion that wavied the 35 dollar activation fee. When I checked out, I saw the following message
This one-time charge will appear on your first monthly billing statement.
OFFER: Waived $35 activation fee with purchase of T-Mobile® SIM Card
Today, when I checked the bill online and I found out T-mobile charged the 35 activation fee on my first bill. What does that mean? Should I call the customer hotline? Or they will credit back to me later?