T-mobile bullying its customers
I have been with T-mobile for many years now. Throughout this period Tmobile has continually taken advantage of me whilst categorically offering the lowest quality of service for any mobile carrier in...
View Articlefraudulent charges
I was charged two "subscriptions" I never ordered and T-mobile did absolutely nothing to help me out. They blocked the service from future charges but thats it. Please stop outsourcing customer...
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To Anyone Who Has Gotten A $9.99 charge (third party) On There Account!!
Hello there,I have seen a ton of discussions for the random $9.99 charge on accounts that are coming from third party. This is a scam in the end but not on tmobiles end! This can and does happen with...
View Articlemysterious $9.99 charge on my bill
I have a charge from textelent llc for $9.99 on my bill after researching this it is deffinatly a scam there are warnings all over google how do I get this fixed
View ArticleWhy won't tmobile stop third party billing
We keep getting third party billing on our monthly statement. We've been paying the 4.99 per month to stop it. T mobile continues to allow the billing, refuses to do anything to prevent it despite...
View ArticleAdd price of phone upgrade to next bill?
Under what conditions can the cost of a phone upgrade be put on the next bill, and when does it have to be paid immediately?
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online bill will not print w/o adobe
once again, detailed view of my charges is not available without downloading and using adobe. even when saving the pdf file on my desktop, it still refuses to open except via adobe. come on, tMobile...
View Article13 years with T-Mobile = Nothing
I switched from T-Mobile to Walmart/T-Mobile and after 13 years with TM - they want to charge me to terminate my contract. WTF?. I have perfect credit - but at this point I willnot pay TM a cent - go...
View ArticlePorted number and got charged 30 days
I ported my number from T-Mobile to ATT on 6/7/12 where my contract ended in 5/14/12, then I received a bill to pay for full month which I don't remember is for June of July, I paid in full.I received...
View ArticleHow do I dispute roaming charges?
I received my last bill and have been (I believe) overcharged for roaming. I received 3 calls while overseas, but did not answer any of them (to avoid roaming). Yet, I was charged 6 one-minute roaming...
View ArticleUK activation - data roaming opt. out - warning
Phone is a Smasung Galazy Blaze 4G. DATA ROAMING check mark was OFF on the phone. Was informed it would take up to 2 hours to activate on the UK network.(Needed it for emergency calls and texts) Left...
View ArticleWhy no bill for Pre-paid customers?
I don't see any option to see my bills. Also there are no receipts being genrated for bill payments. Is there something I am missing or these are not available for pre-paid customers.
View ArticlePaperless billing broken on Mac
In all previous cases I could hit the Print Format button and get a nice HTML printout of my bill. Now it opens a new window in both Firefox and Safari browsers on OS Lion and gives this message:...
View ArticleCheck minutes, balance, web, and message usage from your device
We know you may not have time to keep track of every minute you spend on the phone. That's why wherever you are, we make it easy for you to find out basic information about your current rate plan...
View ArticleCharged full month for 5 days of service after being a customer for 5...
I want to post a warning for folks for something that, simply put, just seems like spite on TMobile's part. I've been a TMobile customer for 5 years or so. Always paid on time, had no problems......
View Articlepremium charges since last two months???
hi, checked the bill details (which is set for auto-payment) and see charges for some premium service. Feb - PREMIUM SERVICES $9.991/29/12Thumbplay 7:48 AM48000 Thmbply 87784862999.99...
View Article3rd party charge SCAM!!!!!
It appears as though TMobile is a willing participant allowing their customers to be subject to 3rd party fraudulent charges.
View ArticleRoaming 640 minutes in 4 days
I have been calling, emailing, live chat, visiting stores etc because while I used to have PERFECT reception at home, it's spotty at best now. I have dropped calls, missed calls that phones never ring....
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