Need someone from T-force to help or a Moderator
I had contacted tmo_jessicab the beginning of last month and she helped me to contact T-force. T-force had sent me a message stating to reach out to them when i received my last bill for them to...
View Articleearly termination
Been unemployed since July 2012. Now have been forced to lose my home, and move to a location tmobil does not have service. I called to inquire about the termination fees.......and if I could use the...
View Articlemy account auto-pay triggered a service interruption - has this happened to...
I just got off the phone with customer service after two calls, 40 minutes and 3 reps and I'm not convinced that my issue has been addressed. I have the prepaid $30, 100 minute, unlimited data plan....
View Articlehow much data do u use with the unlimited data?
im just curious how much data people used with the unlimited data plan?
View Articlemy prepaid phone hasnt activated in 24 hours
i dont know what to do the store told me to wait another 24 hours can this be fixed so its activated sooner i need my phone
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A Migration Fee?? What the heck is that?
Learned a very good lesson today. I was told that I was not going to have to pay the $50 migration fee but lo and behold there it was on my bill this month. So if anyone at T-Mobile ever tells you...
View ArticlePayments Index
Making a PaymentPayment OptionsBillFloat Payment ServiceEasyPayEIP Balance PaymentEquipment Installment Plan (EIP)Future Dated Check PaymentsOnline PaymentPayment Arrangements Payment...
View ArticleQuestion about my bill
I'm new to this.. Believe it or not!Anyways well I checked on my t mobile account and it says my bill is due on the 19.But it also says Cycle Ends on the 24. <~~ what does that mean...I purchased my...
View ArticleBilling Index
Billing InformationAccount Changes Bill Current & Bill ArrearsFinal T-Mobile BillFirst T-Mobile BillLanguage PreferencesOnline BillingUnderstanding Your Bill Fees & Taxes9-1-1...
View ArticleMissing payment: Billing
If you made a payment and it didn't post to your account: Check the payment posting timelines. A payment is not considered missing until after it has exceeded the appropriate timeline.EasyPay -...
View ArticleRefund question
Hello. Tree weeks ago I purchased a monthly plan from T-mobile store in Oceanside,Ca. They charged me with $60 ($50 - monthly fee and $10 - one-time fee). However, there was some problem with their...
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Online Payment: Billing
You can make a one-time payment using your ATM/debit or credit card. To make a payment using an ATM/debit or credit card, perform the following steps: Log in to My T-Mobile. If you're already logged...
View ArticlePayment options: Billing
T-Mobile provides the following payment options for you: EasyPayOnline at My.T-Mobile.comPaying at a payment centerPaying through the mailPaying over the phoneFinal Payment Options EasyPaySet up...
View Articlei was told that if i called by midninght to make payment arrangements i would...
i called when i got off work at 10:00 and phone support is closed! the representative misled me.. she very clearly said "make sure you call back with a debit card number by midnight"
View ArticleService denied even though I'm on auto-pay
Last night at 1 AM I was billed for $30 on my bank account, but my T-Mobile account insists I haven't paid yet, so now I don't have any minutes OR data. I've been on this plan for almost six months now...
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Pre-Paid Account Billing
Is there any way I can see previous payments if I have a pre-paid account? Even if it's through a text or email?
View Articlemy account auto-pay triggered a service interruption - has this happened to...
I just got off the phone with customer service after two calls, 40 minutes and 3 reps and I'm not convinced that my issue has been addressed. I have the prepaid $30, 100 minute, unlimited data plan....
View Articlei cant make a tmobile account
I have service and a number but I can't make an account online
View ArticlePay As You Go itemized call charges online?
I have Pay As You Go. In "My T-Mobile" account information I can't find an itemized per call listing of charges against my balance minutes. Where do I find that information?
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