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Overdue payment
My non contract pre paid plan ran out and I was overdue paying it. I have refilled online but I did get a text saying that I needed to call and reactivate my account. Do I need to call if I have paid...
View ArticleNew plans: Device payment options?
Hello! Quick question about device payment with the new Simple Choice plans. Say I decide not to pay for the phone up front, and am going with $20/month for 24 months, can I at any point in time pay...
View ArticleAccoun Total?
I account is stated at being a monthly charge of around $84 but I receive a bill every month for $119, can someone clearify why I am paying $40 more?
View ArticleActivation fee
I got a new plan and 2 new iphones it shows activation fee on my bill for both of them i thought the fees were waived
View ArticleI am logged in but I can not find my bill box!
I am logged in but I cannot find my bill box!!
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mysterious $9.99 charge on my bill
I have a charge from textelent llc for $9.99 on my bill after researching this it is deffinatly a scam there are warnings all over google how do I get this fixed
View ArticleI need help unlocking my phone
I need help unlockinh my phone. My phone was unlocked last year and I used it abroad. called before I left for South Africa to make sure my phone was still unlocked, and they assured me it was, however...
View Articlecannot bill a PO Box
I cannnot get support chat or look at adding lines or upgrading phones because it tells me they cannot bill a PO Box? It's the only way I get mail
View ArticleHow do I use ticket from ATM
I Purchased a ticket from ATM and I have tried to put it in phone but it keeps saying try later
View Articlestop gaming charges I did not authorize this from googel mobe coin or game loft
stop gaming charges I did not authorize from google mob coin and game loft date Sunday,May 12,2013 time 2:55 am
View Articlei was told that if i called by midninght to make payment arrangements i would...
i called when i got off work at 10:00 and phone support is closed! the representative misled me.. she very clearly said "make sure you call back with a debit card number by midnight"
View ArticlePrizenity -- Unsolicited $9.99/mo charge??
On April 9th I received a string of text messages stating the following from the number 30211: MWG Prizenity: 30 msgs/mo @$9.99/mo Reply HELP for help.Input pin code # 1271 at...
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sim network unlock code
Hello, I have a T-Mobile mobilemytouch4gQand I amout of the countryat the moment,Iam unable to usemyphonebecause of acode: "SIMnetworkunlockpin". I wanted to knowif you can helpme. myIMEI: 863227010778301
View ArticleProblem with cancelling new line but still received bill?
Back at the end of March, my mom had me help her make an order on some new phones for a new line. However we found out we were still under a different contract so had to return them. I couldn't cancel...
View ArticlePayment is not processed and the balance is still 0
I have activated my new SIM, and charged the fee by my Credit card. But the system shows balance 0 after 3 hours. I checked my credit company for the payment, and the charge was paid already. What I...
View ArticleRe: Need someone from T-force to help or a Moderator
Send an email toTforce at t-mobile dot com Message was edited by: Alicia B
View ArticleActivation Fees from buying 3 sim card kits
I just received my bill yesturday and was expecting the bill to be higher than usual due prorated charges for activating lines on a certain date. However, I see an extra 105 dollars charged onto my...
View ArticleWhat is the early termination fee with 6 months left on a contract?
My contract runs out in November I'm currently on the no contract plan now for a family of 4. Would like to know what the termination of a contract is with 6 months left.
View ArticleBill Due Date Change
My bills due date just got changed from the 27th of the month to the 1st without asking me. It's been the 27th forever and I've scheduled my other bills around it. I need to switch it back. How do I do...
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