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Hi, I have a pay as you go cell phone that broke.I went to the t-mobile store and was told that you no longer sell basic phones for $20.00. So, I'd have to pay about $100.00 to get a new phone and...
View Articlesecure connection failed
On my Samsung SGH-T139 I will go into the Web2Go, then go to account, it says I'm almost out of minutes so I click to refill using a credit card, it tries to load, then it says "Secure Connection...
View ArticleHow much does it cost to terminate my contract early?
My husband and I are very unhappy with out poor quality phones, poor service, and high billing rates. We have had enough and just want to leave T-Mobile. How much would it cost to terminate our 2 year...
View Articleonline payment
I want to add my account to my online banking service to make payments though my own bank. After not recognizing my account number as a "typical number for the biller" and asked for biller's address...
View Articleis there a migration fee when i get a new phone in payments under the classic...
is there a migration fee when i get a new phone in payments under the classic plan
View Articlebalance on my eip
I did everything but I dont have the pay equipment plan on my list.WhereI log in,,, my cell # 5053633523 maybe you can fine it...Cause you keeptaking out 5.00 out on my bill and you put no balance
View ArticleI NEED HELP MY PHONE SAYS ENTER PUK I HAVE AN LG OPTIMUS L9 PLEASE HELP ME
I NEED HELP MY PHONE SAYS ENTER PUK I HAVE AN LG OPTIMUS L9 PLEASE HELP ME
View ArticleSpam messages from number 91240 from a site gossiprevealed.com
Hi I am getting spam messages from number 91240 from a site gossiprevealed.com and I'm billed for them. Block the spammers and restore the billed messages to my account.
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Online Billing: My T-Mobile
We strive to make your bill clear and easy to read. But we know that sometimes it really helps to have it spelled out piece by piece. So that’s exactly what we’ve done. Check out the annotated online...
View ArticleI am trying to print my bill but the page refuses to load. I am uising IE10.
I am trying to print my bill but the page never loads, I get an error message. I am using IE10.
View Articleprepaid acct - why a $30 "balance"?
I have two questions. Question #1) I'm a new prepaid customer. I've had service for just under one month. I'm confused as to why my account "balance" is $30. Does that mean I owe $30 or that I have...
View ArticleAmazing T-MOBILE!!!
T-Mobile su_ks!!!! They suck a lot of money from customers and they are closed after hours!!!! I need to get support right now!!! I never ever will suggest this f*****g company to anyone!!!!
View ArticleReport Tmobile to BBB they are cheating consumer.
Verizon FeesVerizon Wireless' SurchargesFed Universal Service Charge .35Regulatory Charge .16Administrative Charge .90TX Franchise Surchg .05Texas Universal Service .45 $1.91Taxes, Governmental...
View ArticleHow can I get my phone unlocked? Paid in full, but T-Mobile won't unlock it.
I need to get my HTC One unlocked. I paid full price for it on eBay and the person I bought it from paid full price for it also. I have had an active prepaid account for a couple weeks and need the...
View Articleexcessive taxes?
i recently purchased a $30 credit for my account online. i was charged .75 cents in taxes, which seems rather excessive as it is more than triple my state's 7% sales tax. is this an error or is there...
View ArticleEnhanced Recovery Company, LLC
When I moved to Vietnam, I changed from a monthly plan to pay-as-you-go. I received a bill from Enhanced Recovery Company, LLC for $70.24, from T-Mobile, but I have no idea what it is for. I can not...
View ArticleA message to T-Mobile
Let me preface this rant by saying that this is quite possibly the worst cell phone company I have ever had the misfortune of doing business with. I have had sprint, Verizon, and now I am on t-mobile....
View ArticleCall center changes to plan...
On May 7 I called to see what a 9.99 charge was on my bill. The call center rep talked me into a free upgrade on my phone data plan. My first bill showed a charge of $20 for this free upgrade, so I...
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