Payment options
OverviewT-Mobile provides the following payment options for you: EasyPayOnline at My.T-Mobile.comPaying at a payment centerPaying through the mailPaying over the phoneFinal Payment Options Resolution...
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EIP 2013
OK I HAVE A QUESTION. I'VE BEEN WITH TMOBILE ON CONTRACT FOR A FEW YEARS AND LAST MONTH I UPGRADED AND GOT A NEW PHONE ON THE EIP W PMTS OF $20 EVERY MONTH. WELL SHORTLY AFTER I STARTED HAVING...
View ArticleOrder status
I spoke with a rep and ordered 3 lines he sent me the mail for approval and said I should receive three addidtional emails that I have to digitally sign. I placed the order at 9:00 today and I still...
View Articlesecure connection failed
On my Samsung SGH-T139 I will go into the Web2Go, then go to account, it says I'm almost out of minutes so I click to refill using a credit card, it tries to load, then it says "Secure Connection...
View Articlewaiver of activation fee
How cooperative is T-Mobile with waivers of the activation fee? I see this link:http://support.t-mobile.com/docs/DOC-3361 , but my activation e-mail and a call to customer service indicated that an...
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Equipment Installment Plan: Billing
Overview The Equipment Installment Plan (“EIP”) is a payment option available for qualified new and existing customers on selected rate plans. Qualified customers are eligible to purchase handsets by...
View ArticleBillFloat payment service
OverviewBillFloat is a third-party company that works with you to help you pay bills. T-Mobile is partnering with BillFloat to provide you another payment method for your T-Mobile account. BillFloat...
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EIP balance payments
OverviewYou can pay extra toward your EIP balance in any amount, at any time. The extra payments will not reduce your monthy installment amount, but it will reduce the number of installments you have...
View ArticleAccount 892986533. 4 lines on account. Cycle 06/07/13 to 07/08/13. There are...
My question is for for billing, NOT the general public. Why is this community site here? Why can't I send a question directly to Billing?
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EasyPay
OverviewEasyPay is a free service that allows you to pay your T-Mobile bill automatically each month, approximately three days before the bill due date. No stamps, no checks, no late fees, no worries....
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T-mobile Migration Fees are a joke
I have had trouble with T-mobile from the beginning when I first signed up was in march not to long later I learned my employer offered a discount for t-mobile services, I called T-Mobile and gave them...
View Articlewhere is my bill
Hello. I have had 2 billing cycles so far which have both ended on the 17 of the month. It is the 19th and I have not received a bill and it shows I do not owe anything when I log into my account. I...
View Articlerefund nightmare
Hello T-Mobile: Re mobile number XXX-XXX-XXXX (Mariah Bowens) Heres how it all began. I called into T-Mobile Customer Care by dialing 611 to ask how I could suspend services down to the lowest cost....
View Article30 plan, monthly auto renew, Can you all figure out something that would work?
On autopay you can choose every two week, once a month on the same day and a couple of other options. But the plan period is 30 days. So if you set auto pay it either moves forward compared to...
View ArticleA message to T-Mobile
Let me preface this rant by saying that this is quite possibly the worst cell phone company I have ever had the misfortune of doing business with. I have had sprint, Verizon, and now I am on t-mobile....
View Articlei'll stay in te EUA and want to refil my T-mobile to be used betwenn october...
i'll stay in te EUA and want to refil my T-mobile to be used betwenn october 23 2013 thru november 10 2013, MY NUMBER'S xxx-xxx-xxxx, xxx-xxx-xxxx and MY COUSIN NUMBER xxx-xxx-xxxx, T-mobile site...
View ArticleWhy can't your billing department get your process in order?
Why can't your billing department get your process in order? On May 26 your Easy Pay took 100.75 from my bank account....twice... on the same day. A few days later I called 611 to try and get it...
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Payment arrangements
OverviewGoing out of town? Want to make sure your bill is paid on time? Need a bit more time to pay your bill this month? T-Mobile can help! For your convenience, you can schedule a payment arrangement...
View ArticleHow long does it take to have the military discount added?
Signed up in early May, tried to have military discount added to my account.It's been about a month, so I was just wondering how long it typically takes.The girl that added it to the account didn't...
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