How much does it cost to terminate my contract early?
My husband and I are very unhappy with out poor quality phones, poor service, and high billing rates. We have had enough and just want to leave T-Mobile. How much would it cost to terminate our 2 year...
View Articlerefund nightmare
Hello T-Mobile: Re mobile number 6149290536 (Mariah Bowens) Heres how it all began. I called into T-Mobile Customer Care by dialing 611 to ask how I could suspend services down to the lowest cost. The...
View ArticleLink to File Complaint thread broken
I need to file a formal complaint, and when I found the actual thread, the link took me to an unauthorized error. I have been dealing with the overseas theft of everything I own (including my brand new...
View ArticleI noticed that my T-mobile bill doesn't relect the military dicount as...
My bill for April and May doesn't reflect the military discount that was offered to me by the sales person at our local T-Mobile store.Your help in this matter is greatly appreciated. Sincerely,Michael...
View ArticlePlan "Even More for Families 3000 Talk + Unlimited Text "
I have been with T-Mobile for about seven years. I signed-up in May 2011 for the promotional plan "Even More for Families 3000 Talk + Unlimited Text" for $89.99 but every month I pay $89.99 plus $20...
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Online payments
You can make a one-time payment using your ATM/debit or credit card if you have an active account. Check Payment Options for ways to make your final payment. To make a payment using an ATM/debit or...
View ArticleWe Reduced Our Bill!
A few weeks ago, we reduced our bill, beginning May 15. However, our last bill was nearly as much as the largest bill we have paid T-Mobile in the past 3 years. What happened to the promised price...
View ArticlePIN no retrieval process available
Hi, I have a pay as you go cell phone that broke.I went to the t-mobile store and was told that you no longer sell basic phones for $20.00. So, I'd have to pay about $100.00 to get a new phone and...
View ArticleMy bank sent a payment for june of $159.00. I would like a credit or refund...
I accidentally paid for Junes bill 2x. I would like to receive a refund for the $159.00 payment
View ArticleNexus 4: Why is the Sales Tax more than the Phone?
So, I am super excited to take advantage of T-Mobile's $19.99 Web-Only offer for the Nexus 4. However, while the phone is only $19.99 , the sales tax for the phone is an additional $25.68, making the...
View ArticleSo, Is Bill Pay Ever Getting Fixed?
Will we ever get to pay our bills or manage EasyPay online again???
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How can I fine my balance on my EIP
need help fining my balance on my EIP. It say its payed but you keep taking 5.00 dollar..WHATS THE DEAL
View ArticleBilling Question
I keep receiving emails, texts, and phone calls to pay my bill. I have autofill, AND my bill isn't due until 6/16/13; is there a problem with my account?
View ArticleCancel Contract
Hello. How do i cancel contract without ETF. Have several notations in account about no service. Had several new phones and new sims. Had tmobile "engineers" out. Im paying for a service I dont receive.
View Articleonline payment
I want to add my account to my online banking service to make payments though my own bank. After not recognizing my account number as a "typical number for the biller" and asked for biller's address...
View ArticleProrated Bill/terms and Conditons
I have been with Tmobile for over 10yrs. I ported my phone number to AT&T on May 10 2013. Tmobile charged me for a full month of service. I spoke to a customer service rep and they said even...
View ArticleWhy can't your billing department get your process in order?
Why can't your billing department get your process in order? On May 26 your Easy Pay took 100.75 from my bank account....twice... on the same day. A few days later I called 611 to try and get it...
View Articlei'll stay in te EUA and want to refil my T-mobile to be used betwenn october...
i'll stay in te EUA and want to refil my T-mobile to be used betwenn october 23 2013 thru november 10 2013, MY NUMBER'S 4077382548, 4075752312 and MY COUSIN NUMBER 4076832515, T-mobile site don't...
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