Hello, I made a refill of $30 with my debit card this afternoon and I had the message that it was refilled. But 2 hours later when I check my balance, it was at $0. That was my first time activating + refilling my phone account. Can anyone please help?
(I could even send a text message to my friend between the time I finished billing and the moment my balance turned into $0. So not sure what's going on here)
Thank you~