Ending service, and paying for whole month
I am writing in hopes of talking to a moderator after reading some posts on the site regarding porting of numbers, and was hoping someone may be able to help me out. In advance, thank you for your...
View ArticleRefilling problem, help would be appreciated. Thank you in advance =D
Hello, I made a refill of $30 with my debit card this afternoon and I had the message that it was refilled. But 2 hours later when I check my balance, it was at $0. That was my first time activating +...
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como puedo pagar mi telefono estoi en mexico y no puedo hacer llamadas al...
quiero hacer mi pago pero no puedo este es el ultimo dia y no quiero quedar mal
View Articlewhat is unpaid balance on monthly charge and how long will this be on my account
What are the unpaid balance on my bill, a customer service rep walked me through my average monthly bill and these amounts were never discussed and what I though woudl be my monthly bill is over in the...
View ArticleWhat does "Plan [number] Unpaid Balance $420.00-Partial Charge" mean?
I recently purchased a Samsung Galaxy S4 for $580.00, and have an EIP implemented. Instead of waiting to pay a certain amount per month, I've been submitting payments in small increments each week. For...
View ArticleWebsite says my credit card is invalid when payment with same card was made...
I'm trying to pay a phone equip installment on my phones with my credit card and the website says the card is invalid. I made a payment to it last week with the same card and it worked. Not sure what...
View Article225 message
When I call 255 I get message"to this number are barred"Why is this?I cant check my balanceI can receive texts from friends.
View Articleforgot my password with no phone working!!
hi, does anyone know how i can retrieve my password top login and pay my bill if i'm in a country where my phone doesn't work? can i get it on my email?thanks
View Articlegoogle play store says t mobile will not let me charge purchases during the...
When I try to buy an item from a third party game developer, and I have the option of using my registered credit cards or my T-Mobile phone bill, lately I get a pop-up saying I can't use the T-Mobile...
View ArticleMy bank account has a pre-authorization charge and a payment made for my...
My bank account has a pre-authorization charge and a payment made for my account. How quickly can the charges be reversed?
View ArticlePre-paid SIM expiry
Hello,I live in Canada, planning to go to the US once in a while. I was thinking of buying a prepaid SIM and do the 2$/day plan while in the US. My question is how often do I have to add 2$ to the...
View ArticleNot letting me upgrade
I am trying to upgrade my tmobile account from the 30.00 a month to the unlimited 50.00. I added the funds to my account and am being told I don't have enough funds. Please fix this NOW I am getting...
View Articledue to my disability and inability to work I spoke with a CSR and she lowered...
Billing Due to my disability and inability to work, I spoke with a CSR and she was able to drop my bill to $45, now I see it's up to $66, which I can't affordtmo_krissy can you help me
View ArticleData on Wifi
Why is T Mobile showing data usage when my phone is on wifi?..Its not the distance from my wifi either because my phone is about 2 feet from my router
View Articlewhere is live chat? my phone is not working and have no way of calling
where is live chat or even a contact email address for support. my phone is not working and I have no way of calling...
View ArticleEnding service, and paying for whole month
I am writing in hopes of talking to a moderator after reading some posts on the site regarding porting of numbers, and was hoping someone may be able to help me out. In advance, thank you for your...
View ArticleHelp regarding migration fee
I need clarification on the migration fee. I have spoken a customer care rep and the answer I get is "It's mandatory". I have done my own research regarding this fee and come to find that it only...
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Refilling problem, help would be appreciated. Thank you in advance =D
Hello, I made a refill of $30 with my debit card this afternoon and I had the message that it was refilled. But 2 hours later when I check my balance, it was at $0. That was my first time activating +...
View Article