i know what t mobile says.......its not for prepaid...only postpaid can get call/text logs...
Lets look deeper into this. we all know the only logical reason why tmobile wont give prepaid people call logs is because its an incentive to go postpaid.
I came to this conclusion after finding out that t mobile is the only company that doesn't offer their prepaid account members access to call logs. Verizon, boost,at&t, EVEN METRO GETTRO offers their prepaid customers access to call logs so why wont tmobile. ?
I want my call logs for the last 2 months. There are numbers that i must have.IT IS IMPERATIVE!
So I talked to online chat customer service agent "krist", they promised me that, just this one time to keep me from going to Verizon.... they would do it thru the Mytmobile site. i go there, logs are nowhere to be found,
then i talk to another chat agent that tells me to go down to a store. I dont have a car so i take public transportation all the way to the city, just be told by the store,...they wont do it.
so i get home i call 611 they say only a court order can get those records.
This company has given me the absolute run around, JUST TO GET A FEW PHONE NUMBERS!!! It is very odd to me that i cant have instant access to MY PHONE CALLS! .
IT really shouldn't bE THIS DIFFICULT They wont be breaking the law by giving me this info?
BOOOOOOOOO.
This company is going to lose a solid $60-$70 a month just because they are stubborn....
THATS BAD BUSINESS!