Has anyone received their ETF payoff?
Has anyone recieved their ETF payoff? how long did each step take? thanks.
View ArticleRate Migration Fee?????
Last month, I went to my local TMobile retail store and looked at new phones. I spoke with the Rep there, and he hooked me up with a Note 3. He also told me that I could save a lot of money with a new...
View ArticleWhy is T-Mobile charging me for International Roaming charges while traveling...
We changed from Verizon to T-mobile because of their big offer of free data and texting in over 100 countries. We signed up for the right plan (simple choice) and had them do a credit check so we would...
View ArticleSwitching to Simple choice
Hello, I'd like some help regarding this issue. I am still on the classic 1000 minutes plan. I would like to switch to the simple choice plan due to the fact that it is cheaper and we get more minutes,...
View Articlee t f
I signed up with T-Mobile on Jan 11 2014, I Was told it wold take up to 8 weeks to get my E.T.F after I send my Final bill. I submitted my final bill to T-Mobile on Feb 3 2014. "Still no approval" as...
View ArticleKorea Roaming Charges
Hello, I am an airman and I recently moved out to Korea, I am getting $2000 worth of roaming charges and this is incorrect.I haven't been able to use my phone out here at all and tried to turn my...
View Articleswitch2tmobile.com not working
Switch2mobile not working. Unable to log in. When logged in. I get the "opps try again later". Work-around? I would like to upload my Verizon bill for a refund on the ETF.
View Articleremove and dispute a phone number from my statement
how can I dispute the phone number and remove that number to my billing statement
View ArticleHow Do I get my refund???
Hi, my name is Michael. I made an order about 1 month ago to find out in my bank account the order was charged twice to my account.I then call t-mobile which assured me I had to cancel both orders and...
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"Pay Bill" web page doesn't work
I reported this issue some time ago, but there is still apparently no fix: On the "Make a Payment" web page, the form for entering credit card information doesn't work. The "Expiration Month" and...
View ArticlePrepaid phone log
How do I gain access to my prepaid phone log? I'd like to know what my minutes went toward this month.
View ArticleWhy am I being charged $10 for "200MB Free Data for Life?"
I purchased an iPad Air on the first day of availability with the 200MB Free Data for Life plan, which at the time, there was no mention of any additional fees or having to be an existing customer (and...
View ArticleEIP Plan wasn't credited correctly, now my monthly bill is huge!
Twice now this has happened to me. I went online to make a payment towards my EIP. No problem, everything looks good. Then get my monthly bill. It's only for about $8! Well that's strange so I log into...
View ArticleWhy is T-Mobile charging me for International Roaming charges while traveling...
We changed from Verizon to T-mobile because of their big offer of free data and texting in over 100 countries. We signed up for the right plan (simple choice) and had them do a credit check so we would...
View ArticleRMA Status not found??
OK, long story short (and it is a long story, I've been dealing with this nearly daily for a week now) I can't print a return label to return my used blackberry's to T-Mobile. I have 3 lines on my...
View ArticleHow do I get RMA numbers for the ETF tradein program?
Hello, I signed up with T-Mobile and purchased my phones from the wireless kiosk at Costco. The kiosk is run by a company called Wireless Advocates. At the time I started service, I did not have my old...
View ArticleVeterans Advantage Discount
Hi, I submitted my Corporate Discount form over one month ago and I haven't received any conformation messages from anyone from T-mobile with respect to my request. From my understanding I am suppose...
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$3 Pay by the Day
I have the $3 Pay by the day plan. If I need to contact someone in Canada while I am in the US what will I be charged for: Send Text from US to CanadaReceive Text from Canada while in the US Make a...
View ArticlePrepaid Account members CAN NOT get call / text Logs. Why?
i know what t mobile says.......its not for prepaid...only postpaid can get call/text logs... Lets look deeper into this. we all know the only logical reason why tmobile wont give prepaid people call...
View ArticleQuestions on ETF Trade in Deal
I'm looking to make the move to TMo in the next few days to get in on the $70 unlimited plan while it's still around. Right now I am a Verizon customer. A few questions on the trade in/pay your ETF...
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