How does the free 200MB data plan for tablets work?
Hello everyone, I have heard about this plan for quite a while now. I don't have a tablet (atleast not now), I am asking this for myself and a friend of mine. I know how it works, you get 200MB of data...
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View ArticleWhy am I being charged $10 for "200MB Free Data for Life?"
I purchased an iPad Air on the first day of availability with the 200MB Free Data for Life plan, which at the time, there was no mention of any additional fees or having to be an existing customer (and...
View ArticleVery Misleading.. am I wrong?
I had heard great things about T Mobile.. First off, I was a previous Sprint owner, and only paid $85 a month for unlimited everything and had insurance included. I went into T Mobile hearing that they...
View ArticleKorea Roaming Charges
Hello, I am an airman and I recently moved out to Korea, I am getting $2000 worth of roaming charges and this is incorrect.I haven't been able to use my phone out here at all and tried to turn my...
View ArticleRoaming and long distance charge
I am new to T-Mobile and just looked at my billing online- there is a Roaming and Long Distance charge of $3.98. I don't know why this is there, as this should be included in my plan. Thanks!
View ArticlePlan Renewal/Terming Help!!
My T-Mobile contract will be terming on 3/16/2014. I havecalled the support line and spoke with someone that was no help at all. I firstasked about renewing for another 2 year contract in which she...
View ArticleBilling Problem
Ok so I just switch from being a long time prepaid customer to a post paid plan in the store and upgraded to a new phone. I was going to get the $50 500mb of data plan. But the store manager told me...
View ArticleI was so pessamistic T mobile did deliver ETF fees.
You know guys and girls I made the switch from ATT on Jan 22 2014. I ported in three lines. Some folks on other forums were saying that because I traded in some old flip phones that T Mobile would not...
View ArticleI got scammed and purchased a Nexus 5 that hasn't been paid for...
I bought a Neuxs 5 from Craigslist. I have AT&T, so I was using it on that. I checked the imei and it's clean for every carrier besides T-Mobile. I'm switching to T-mobile soon, and would like...
View ArticleWhy doesn't T-mobile pro-rate?
So I am a T-mobile customer that had a family plan with two lines. My second line belonged to someone who decided that they wanted to go out on their own and switch carriers. They proceeded to...
View ArticleTmobile no loyalty to customers who helped build the brand?
Been with TM since the being. Spent thousands with them. Even paid for Canada minutes because you didn't have a plan and I had to work. I was loyal!! I had an accident breaking my back this year. Need...
View Articlequestions about my bill
So like a week ago my bill was like $80 and now it went up to like $90 I just was wondering why is that
View ArticleTrack amount of data used when using device as a hotspot?
I have looked through the site and can't find an appropriate answer to my question : I recently changed my cell data plan to the following : Unlimited Data 8.5 gigs of data to be used for mobile...
View Article$3 Pay by the Day
I have the $3 Pay by the day plan. If I need to contact someone in Canada while I am in the US what will I be charged for: Send Text from US to CanadaReceive Text from Canada while in the US Make a...
View ArticleMy bill re **************
I wrote a message yesterday re a bill I paid Oct. 1st at my local WalMartstore for a Family Mobile plan. Though I did get a response asking if Iwas sure I paid the whole amount, I did not respond to...
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"Pay Bill" web page doesn't work
I reported this issue some time ago, but there is still apparently no fix: On the "Make a Payment" web page, the form for entering credit card information doesn't work. The "Expiration Month" and...
View ArticleT-Mobile ETF Refund Not Properly Processed
I switched to T-mobile on 1/20/14 and have met nothing but trouble. I received a bill for 2 accounts from T-mobile since the sales rep activated and cancelled one due to some issues. Then on the 2nd...
View ArticleEquipment Installment Plan Problem
Hello, I was looking to payoff my EIP balance and I'm running into a problem. On my Billing Home screen under EIP, I see the following: "Your account currently has no Equipment Installment Plans."...
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