e t f
I signed up with T-Mobile on Jan 11 2014, I Was told it wold take up to 8 weeks to get my E.T.F after I send my Final bill. I submitted my final bill to T-Mobile on Feb 3 2014. "Still no approval" as...
View ArticleWhere is my refund????
I ordered my cell phones a couple of days ago and I got double charged $171.35. I got the fax number from a tmobile employee and I then called the credit card company to give them the number so they...
View ArticlePrepaid card not working?
My plan is prepaid and I filled it in yesterday on the website. All seemed to go well until today when I still got a text message saying I needed to refill my account by tomorrow. What went wrong?
View ArticleHas anyone received their ETF payoff?
Has anyone recieved their ETF payoff? how long did each step take? thanks.
View ArticleViewing payment history for prepaid?
Hi So I'm currently using T-Mobile Prepaid and I was wondering if there is a way that I can view the payment history for my account from the T-Mobile website? After a somewhat thorough search, I...
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$100 Migration fee misled
I chatted in today about changing my plan to the new ones that have been out for a while since i had an old plan and paying $93-$94 where with the new one i would be paying $50. i had asked the...
View ArticleI want my refund NOW
I purchased your service over the phone which was a HUGE mistake then I had your service for 4 days and it was just as bad as sprint so I cancelled it right away. I mailed your two iPhone 5s's back and...
View ArticleNot enough funds???
Hi, this is my first discussion based question. It’s just a simple one though. I do not have a plan with T-mobile rather am using the $30 refill cards. Now I recently purchased a refill card a week...
View ArticleMy bill closed on 3/8/14 but still no PDF available for it?
Hi All, How long does it normally take for the PDF for my current bill to be made available online?
View ArticleHow to File a Complaint
I had a serious issue with the service I received a a corporate owned store. Who can tell me where to file a written formal complaint?
View ArticleT-Mobile ETF Refund Not Properly Processed
I switched to T-mobile on 1/20/14 and have met nothing but trouble. I received a bill for 2 accounts from T-mobile since the sales rep activated and cancelled one due to some issues. Then on the 2nd...
View ArticleCredit Adjustment for returned equipment
I recently canceled my contract with t-mobile, as part of cancellation I had to return signal booster (the last resort to improve coverage at home). I still have a balance for the cost of the signal...
View Articlecalls made to my tmobile cell phone aren't showing up in my bill
As of the last few months, calls being made to my cell phone aren't showing up on my bill. I know for a fact that since December of 2013, a number of people have called my cell number and left...
View ArticleHow do I turn off SMS (text message) billing notifications from numbers 456...
I get an insane number of notifications. Payment is due in 3 days. Payment is due tomorrow. Etc. How do I turn off all that?Thank you!
View ArticleMy bill went from $89 to $268? Why?
I wonder how my bills got that big? Previously I paid off the bill that was $171.95 that TMobile still couldn't tell me why I was paying that much. That was paid on 2/12/14. My balance due went back to...
View ArticleExtra charge
I've done a search for this (Simple Choice VAL UNL T+T) and have found that it's a charge for an extra line?I have no extra line. This is my first bill. I paid my first big lump sum when I set up my...
View ArticleCheck your usage
Learn how to check your usage. Use the steps on this page to check your balance, data, minutes, and text messages for free. A usage alert will be sent when you've reached 80% of your minute, message,...
View ArticleT mobile posted two transactions
I was going to start a plan for me and my brother (I do not have a t mobile account) so I ordered two phones and did the plans and what not, but as I was trying to go through the payments it wouldn't...
View ArticleT-mobile Support account Disabled
Hello Guys, I am currently new here so I do not know where should I post this question but here it goes, I have not used my T-mobile support account for 2 years but when I came back and try to log it...
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