I recently closed down my T-Mobile account, but within a 2 week span I decided to open it back up. During that time a bill was generated for the balance of the phone that I was making monthly EIP payments on. When my account was reinstated, that now due payoff balance for the phone still shows up in my account AND I also show a like balance left in payments on the phone - so instead of owning $300, I'm now in the $600 range. I called T-Mobile after this had all been hammered out to take a look and they said that the current balance due would be automatically erased and that I could go ahead and perform a JUMP to a new iPhone, which I did.
My current issue is that the paper bill showed up in the mail today for the payoff on the phone that I'm going to trade in with JUMP and I'm still seeing that and the other $300 balance due in monthly EIP payments left on the phone. The account shows my pending iPhone order as well.
Do I need to be bothered by this or do I just need to wait longer for this to clear itself up? I don't want to just leave it alone without some kind of reassurance that everything is A-OK. Can I get someone on the TForce to take a look at this for me so I can go chill?
Thanks in advance.