I recently joined t-mobile and have a question about my bill.
I enrolled in easy pay shortly after my first bill, but after realizing I may not have the money when easy pay would take out the money from my account, i cancled it.Problem is because my payment was...
View ArticleI already pay for unlimited Data, do I need to pay for Text Messaging?
I can send email, view videos and media, and even use Google Hangouts with video conferencing, all under my data plan. Why can I not send a simple SMS message from my Samsung Galaxy SIII?
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Unable to refill
I am trying to refill my account in the past three days, but I always recieved this: We are sorry, but your transaction was not authorized. I called 611 to pay, also failed .I have tried different...
View ArticleThe price for the phone I purchased few days ago just dropped... Is price...
Yes, I purchsed me and my wife's phones just few days ago and I just found that the price for the phones got lowered. Not hugely, but for the two phones including taxes, it will be worth good lunches...
View ArticleInternational discount promotion
I am supposed to have international student promotion charge.However, I received this month bill without any discount charge. It is different what I expected.
View ArticleT-M TEXT ALERTS
iN RESPONSE TO MESSAGES IN MY EMAIL CONCERNING OPTING OUT OF TEXT PYT. ALERTS. I ALSO HAVE MY PAYMENTS AUTOMATICALLY DEDUCTED FROM MY BANK. BUT I LIKE THE ALERTS PYT DUE/PYT PAID/PYT RECEIVED. IT IS...
View ArticleHow do I add a AAA discount to my bill?
I've had AAA for a year now and was just sent a discounts e-mail saying that we get discounts because of it. Is there a way to apply it to my current bill?
View ArticleEDITING
I cannot "Edit" on my acct. It states I have to be the "Primary Acct. Holder or administrator of my acct. I'm the Primary /admin. of my acct. I wanted to check my Billing /payment Options or Edit. And...
View ArticleComplaint about T-mobile store
I'm not sure how far this will go to get resolved, but I will be porting my service over to another provider after this cycle ends because of this T-mobile store: T-mobile 4687375 Washington St.Boston,...
View ArticleMY T-MOBILE PROFILE
HelloWhen logging i "My T-Mobile acct. and "Editing my "name" in Billing section a BLANK POP-UP prevents me from making a change. I want to just change my name from my "Nickname" to my legal name. To...
View ArticleWHY IS MY BILL SO HIGH AND HOW OR WHAT PLAN CAN I GO NOW UNDER TO ALIVIAT THE...
MY billy last month was 118.00 this month is 140.00 it looks like i am back to square one with this plan where i would like to beable to enjoy my phone freedom and still have a low bill with that said...
View ArticleI'm trying to add a new account, and have completed the form except for the...
I am trying to start an account, however I don't find the code on my bill. Where can it be found?
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Payment arrangement - still getting past-due notices
My bill is past due. I set up a payment arrangement online, but I'm still getting "bill is past due & payment is required to avoid suspension" messages" on my phone. Will I be disconnected even...
View Articlemy cellular is not working at all, my cellular is not working at all
I refilled my phone days ago. It's a 30$ unlimited data plan, but for some reasons I'm not getting any data at all.
View ArticleShould SIM Starter Kit have come with an Activation Card?
Okay, I've tried "Live Chat"...they referred me to phone support...I tried phone support...they told me they were forwarding me to another sales representative that would help me...and then the call...
View ArticleAccount Billing Section Broken
The payment section under billing is broken. I can enter credit card information but the drop downs for month and year are empty so I can't process the payment online. I've tried in the latest versions...
View ArticleTax Exempt Status?
I just picked up a prepaid phone to be used by a tax-exempt (501(c)3) non-profit. How do I register my phone's account as belonging to a non-profit, so I don't get charged taxes when I try to buy...
View ArticleI have cancelled my account on 951-4548067 a need a statement to see what my...
I don't want to start a conversation, I want an answer from T Mobile accounts. How hard is it??
View ArticleI added money to my prepaid account several hours ago. The website notes it...
I added money to my prepaid account several hours ago. The website notes it could take up to 60 minutes to verify, but that's long past. The amount has not yet been posted. My account has been...
View ArticleAcct never suspended, charged restore fees!!
My account was never suspended, no one on my plan was ever unable to use our phones as normal, and yet I now get charged a $20 per line "restore from suspend" fee? This is absurd! These charges need...
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