Unable to refill
I am trying to refill my account in the past three days, but I always recieved this: We are sorry, but your transaction was not authorized. I called 611 to pay, also failed .I have tried different...
View Articlebeing charged for messenger
My phone recently started telling me I will be charged for instant messenger messages is this something new my plan is unlimited messages
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discount
When I started the family plan and purchased my phone we put a corp discount on our account. It was never successful I have been trying to figure out why and get this taken care of I have finally...
View ArticleStill no final bill.
I transferred to another service provider in October. It is now approaching the second week of December and I yet to receive my final bill. Were you planning on mailing that any time soon? Or are you...
View ArticleCancelation
maczilla Ive been outta the country for about a year. I stopped paying the bill about 3 months ago because it was to expensive to maintain while i was out here working. Now im back and my number is...
View Articlereactivation
Hi, ive been outta the country for work for the last year or so. Service was bad so I stopoed paying the bill like 3 months ago. Now I'm back, and my phone number has been canceled is there anyway I...
View ArticleWhich browser does Tmo online payment suppot ?
I'm having a problem with online payment lately. It had been working until the last month and it suddenly started giving me an error when I submit the payment from my checking account. So, I removed...
View ArticleI cannot activate 200mb free data sim
2 weeks ago, I ordered prepaid broadband sim only kit because you advertised free 200mb data. However, I tried to activate this sim card I got but there is no activation code. it has only sim card...
View ArticleT Mobil Beta Page
Does anyone know how to go back to the regular TMobile page while online. My account got switched to this new beta page; which I totally can't stand! I think this page is horrible, and would like to...
View ArticleIssue NOT resolved: How can I view past call records
My thread was closed because it went 36 hours without action. The admin, @tmo_lauren, didn't account for the holiday when support was closed. My issue has not been resolved and I have no way to re-open...
View ArticleSo, Is Bill Pay Ever Getting Fixed?
Will we ever get to pay our bills or manage EasyPay online again???
View ArticleI already switched my prepaid account to family account, but I still got a...
I already switched my prepaid account to family account, but I still got a message about charging via Auto-Pay in two days. Why? Should I disregard it?
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Fund Account, Set Up Auto Date
I am trying to set up a prepaid account, but when I click on "fund account" and fill out all the information, an error message comes up. It says that I didn't set up an auto pay date, but that option...
View ArticleInternational discount promotion
I am supposed to have international student promotion charge.However, I received this month bill without any discount charge. It is different what I expected.
View ArticleComplaint about T-mobile store
I'm not sure how far this will go to get resolved, but I will be porting my service over to another provider after this cycle ends because of this T-mobile store: T-mobile 4687375 Washington St.Boston,...
View ArticleI have not pay for my account successfully and my credit card showed me that...
I applied a new card about 20 days ago and activated it as soo as i received it. And i added $100 to my account on the website. My credit card service showed the payment was approved successfully but...
View Articleaccessing an old closed account?
I wanted to know if I could log into an old account I had months ago? It went to collections and when I tried to log into mytmobile, it told me to register a new account. I'm sure someone else has that...
View ArticleI'm trying to add a new account, and have completed the form except for the...
I am trying to start an account, however I don't find the code on my bill. Where can it be found?
View ArticleHow do I recover misapplied payments
To make a long story short1 - I originally ordered two sim cards after the T-Mobile sales person gave me a good deal. After receiveing the sim cards I activated them both with a compatible phone that...
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