Got email saying I needed to add funds to my account. Added funds in Oct 2014...
Can anyone help? I am in the UK so difficult to contact customer services from here.
View Articlewifi internalnational calling from us
I have the International plan. To call Israel it is .20 from the United States. If the call is placed through wifi, is there a .20 charge per minute ? If I am in Israel and call U.S. through wifi, is...
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Nexus 5 w/ $30 ||100 minutes talk | Unlimited text | First 5 GB at up to 4G...
Hello, I'd like to transfer my existing number from PagePlus to this plan/phone. I ordered the micro-sim kit from t-mobile.com and I am starting to have a similar experience to this user in this...
View ArticleStiill Can't pay my bill online
Since last month after change all the system.I can't use the same card I used for 2 years to pay the billonline.Talk to all the customer service no one know why.I have to drive to the store to pay my...
View Articleroaming charges
When I check my usage on my Tmobile, it says roaming and long distance: $8.00. But I have a simple choice plan which should allow me to use data when I am in a country other than the us. Yes the...
View ArticleMessaging fees applied--Despite having an unlimited texting plan?
This month's bill charged $60 worth of text messaging fees to my account, despite the fact that we have the unlimited text message family plan. I checked the bill and none of these messages were sent...
View Articlewhy am i getting charged 55 instead of 50? I didn't request any extra...
why am i getting charged 55 instead of 50? I didn't request any extra features i wanted a barebones 50 a month plan... ??? I understand communication fees and taxes but why was I charged 5 dollars for...
View ArticleIt is not showing that I paid to refill my account
I paid to refill my account online. It said it may take up to an hour for it to be reflected in my account. It has been two hours and it says I am still out of minutes. I am still unable to make phone...
View ArticleDebit Card Payment ongoing issue/unable to use to pay /Declined
I am a new customer that has only a hotspot for internet access - I have been unable to pay my bill using my debit card from California Coast Credit Union - I get the message DECLINED when I try to...
View ArticleTMOBILE WONT REFUND MY MONEY ITS BEEN 15 DAYS IM FRUSTRATED !!!!!!!!!
WHEN WILL I GET MY MONEY BSCK... THIS IS ROBERRY... I RETURN YOUR PHONES SINCE 15 DAYS
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I paid my bill, but I am still running out of minute and 3G data??
LIke the title said, I paid my bill 3 days ago (earlier than usual) because I ran out of minutes and I had to make a important call. I could make a phone call right after I finished paying the bill....
View ArticlePhilippines calls not waived/credited; Still charged.
There was a promo for calling in the Philippines for free due to Typhoon Haiyan from Nov. 8 to Nov. 30 2013. I did make calls everyday from November 8 till November 30, but when I got my bill it was...
View ArticleI won't use my phone.
I bought a phone and refilled on August 25th, 2013 and the due is August 25th, 2014. I still have some money on my phone, but I don't care about that. I will go back my country so I won't use the phone...
View ArticlePremium Services - Unauthorized Charges
I have 4 lines in my plan. Under one of the phones, I have a Premium Services charges that reads as follows: Content Provider: Mallard Bay DevDescription: 8004166129 Txts4You 32984Type: One Time...
View ArticleCheck your usage
Learn how to check your usage. Use the steps on this page to check your balance, data, minutes, and text messages for free. StepsCheck your balanceTo check your balance from your phone, enter #BAL#...
View Articlei can not find my billing statement like you said under manage to find billing
i can not find my billing statement like you said under manage to find billing&payments then the bill summary,or when i login i also can not find the link below my balance that says view bill, i...
View ArticleSo, Is Bill Pay Ever Getting Fixed?
Will we ever get to pay our bills or manage EasyPay online again???
View ArticleI need help my phone never shipped to me
How can i find out the status of my order. It says attempted delivery, but on ups it say return to sender requested. Am I responsible for paying the bill for the weeks its not in my possession.
View ArticleContract or NO CONTRACT
I renewed my 2yr contract last March knowing I would soon be upgrading my older phones(x4). I later found out NO MORE "DISCOUNTED" PHONES. This has ALWAYS been part of the contract, newer phones at...
View ArticleGot email saying I needed to add funds to my account. Added funds in Oct 2014...
Can anyone help? I am in the UK so difficult to contact customer services from here.
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