I put my cell phone on hold starting on December 4. But I just received a...
I put my cell phone on hold starting on December 4. But I just received a bill for a full month of use totaling $102.82. Was this for last month's bill? And will my cell phone now be charged the...
View ArticleCannot View My Usage or Bills for Several Weeks Now
This is soooo frustrating, and if someone could please help me, I'd really appreciate it. I've been trying to view my usage on T-Mobile's website for several weeks now and I keep receiving a message...
View Articlenot able to login to pay bill
Trying to pay my bill but it won't let me login, it is not accepting my number as a valid number. Need help please!
View ArticleMyT-Mobile Bill Access Restored
Thank you for your patience while support teams worked hard to restore access to online billing services. Validation has been performed to ensure viewing capabilities are functioning properly. If you...
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Prepayment Charge
I have an EIP installment plan on my account in the amount of $22.91 per month. However on my bill for this month and the previous month, I have a "prepayment" charge for EIP which brings the total in...
View ArticleDeveloper unlock and consequences
Microsoft recently released a developer kit for Windows phone. I was considering developer unlocking my Nokia 521. I know this may void any warranty I may have for the phone, but I was really wondering...
View ArticleMy payment is not being processed.
I have been making my payment the same way for over a year, and now suddenly it doesn't let me process it. I have even re-entered the information, and done everything that troubleshoot suggested. Your...
View ArticleBought the T-Mobile Concord phone, I had $98 remaining on my account and am...
I bought the T-Mobile Concord Phone, I paid for the phone and first month upfront, I had $98 remaining in my account, I'm assuming this is why I haven't yet seen a bill. Please confirm. Thank you.
View Articlehow to set up paperless billing
how do i set up paperless billing for my tmoblie prepaid plan?
View ArticleWhy am I unable to make an online payment, the same way I have successfully...
I keep trying to use the same payment method that is saved on my T-Mobile account online to pay my bill, but I have tried multiple times today - on different browsers, on a different computer, on my...
View ArticleT-Mobile prepaid Monthly plan - Billing statement
I use a T-mobile monthly prepaid plan - 50 dollar a month plan. My employer reimburses me for my phone expenses. I would like to obtain a billing statement for the same. When I login to the website I...
View ArticleVeterans Discount vs Employee
I have been trying to get a school employee discount since July, have sent the paperwork in three times (store, fax, store again). Attempted to call/use online support and was told they did not know...
View ArticleWhich browser does Tmo online payment suppot ?
I'm having a problem with online payment lately. It had been working until the last month and it suddenly started giving me an error when I submit the payment from my checking account. So, I removed...
View Articlehow come i do not see the amount of my prepaid kit i purchased at Walmart
I purchased a prepaid sim card at Walmart. It's activated since 2 days and I cannot access my phone
View ArticleIncorrect bill
My plan supposed to be 83$ a month unlimited everything But the bilL is 122$ ?!?!?!?!I can only afford the 83 I signed up for. I put a 600$ deposit on this phone I can afford bills over 100$
View Articlewhy do I have an outstanding balance?
I have a tmobile phone,and I also had a prepaid account with you guys. But for some reason I just saw that I have an unpaid balance of $330. Why is that? I havent used the phone in about 5 months.
View ArticleCharged activation fee under Advantage Program
Hi:I activate my family plan with Advantage Program in T-mobile store.I give the staff my mail from corporatediscounts@t-mobile.com my work mail address and my photo ID.However, T-mobile still charge...
View ArticleT-Mobile charged me $240.62 for cancelling thier service after my contract...
I switched from T-Mobile to another carrier after my 2 year contract. Later I found that T-Mobile charged me $240.62 to my credit card. Apparently they renewed my contract without my permission and...
View ArticleIncorrect bill
I was told I would get a 20$ credit and have 110$ waived from my bill because I was incorrectly billed for data and overseas text messages when I have an unlimited high speed data plan and only text...
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