Why am I being charged $10 for "200MB Free Data for Life?"
I purchased an iPad Air on the first day of availability with the 200MB Free Data for Life plan, which at the time, there was no mention of any additional fees or having to be an existing customer (and...
View ArticleHow do I reduce data costs, take 2.
Last discussion went no where so let's try again. I have the $20 unlimited data service. I typically use about 50mb of data per month. I looked all over the website but couldn't find a data plan...
View Articlemy bill
If my billing period ends on the 20th and I'm not able to pay it till the 1st of the month will my service be interrupted?
View ArticleI can no longer see incoming text messages on my Usage page is there...
I can no longer see incoming text messages on my Usage page is there something wrong with the website?
View Articlemoney placed in account can't be applied
A few months ago, before T-Mobile changed their MIM website, I put $35 on account for future refills under the Wal-Mart sponsored 2 months for $35 plan. Unfortunately, when the site changed my $35 got...
View ArticleDisregard my last email, question answered
Hello, I had emailed yesterday (really today about 1am) with a question about whathappened to the excess from an early refill. I have since answered by ownquestion. Thank you for your time. Erin...
View ArticleI've been trying to apply my corporate discount since I opened my account
.i keep getting the run around. I've been trying to apply my corporate discount since I opened my account last May. It has not been applied. I keep being told incorrect information and feel like I am...
View ArticleIF THERE IS A PAST DUE ACCOUNT AND PAYMENT HAS BEEN MADE, HOW LONG DOES IT...
IF THERE IS A PAST DUE ACCOUNT AND PAYMENT HAS BEEN MADE TO THE ORIGINAL CREDITOR OF FULL PAYMENT, HOW LONG DO THEY TAKE TO PROCESS AND CLEAR ITS CREDIT HISTORY WITH THE CREDIT AGENCY THAT THEY HIRED???
View ArticleNot Receiving Verification SMS from Skype and Chase
I have tried to get some help from T-Mobile Technical Care 7-8 times in the past week but have not made any progress so I am posting here. I ported one of my family lines from Verizon to T-Mobile to...
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I am using the international phone card but why Tmobile still charge me...
I am using the international phone card to call back my home country but why T mobile still charge me international call fee??
View ArticleCall records from a few years back
How do I go about obtaining call records from my account when I was with T-Mobile?
View ArticleI need to get my call records from when I was a t-mobile customer
Can I request call records for the whole time I was a tmobile customer?
View ArticleStill can't download usage data for prior months
With the switchover to the new website, for a while I couldn't even view usage data prior to the current billing cycle. That was fixed recently, but the link to download usage data still doesn't work,...
View ArticleCan I switch to Tmobile and buy Sim cards instead of a plan?
I want to switch to Tmobile and keep the phone I have. Is it possible to join up and just buy the prepaid SIM cards from Walmart?
View ArticleI payed to refill my account but the money has not been added to my account!
I dont know what has happened, I added 74 dollars for 1 month and nothing has been added to my account. I dont know what has happened to the money, someone please help me out
View ArticleRefund
why is that everyone I talk to at tmobile always have a different answer. I paid my deposit of 786.00 and when I called to get it back after being a loyal customer I was told that tmobile does not...
View Articlewhen can I cancel a line and not be charged for the month? I think my billing...
when can i cancel a line and not be charged for the month, i think my billing cycle starts the 4th not sure though, would like to cancel line -512-554-4771 but want every - minent and day I am paying...
View Articleif i had a account a year ago how do i see my bill
i trying to view my last bill but they won't let me
View Articlediscounts
I am an emploee of Nestle and looking for the link to comfirm my employment for a discount with Tmobile on my Bill
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I refilled $30 to my old (inactive) number
I refilled $30 to my old (inactive) number, need to revert this VISA credit card transaction.
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