How do I reduce data costs, take 2.
Last discussion went no where so let's try again. I have the $20 unlimited data service. I typically use about 50mb of data per month. I looked all over the website but couldn't find a data plan...
View ArticleDoes t-mobile do price adjustment/price match?
A retail store is selling my new tmobile phone (paid full price) that I purchased 20 days ago for $120 less. Do you do price adjustment/price match?
View ArticleAuto Charged without Auto-Pay
Hello T-Mobile, I was surprised today to see a T-Mobile charge on my bank account of $80.37. Immediately I logged-into my T-Mobile account online and saw the following: My account status Account...
View ArticleThe cellphone was lost in T-Mobile's wharehouse
I returned the package to tmo a month ago. UPS' tracking indicates the phone has got to tmo. It looks like the phone was lost in tmo's warehouse. However, tmo's billing department has started to charge...
View ArticleHello.
Hello. My number is 817-659-7406I got T-Mobile 50$ unlimited plan Jan/13/2014. I had trouble to have data at the first day, and I requested at the BESTBUY shop which I bought the sim and plan.Later,...
View ArticleLate Fee
When I went into T-Mobile to set up my account, the man that helped me told me there would be a fee for paying my bill late. Completely understandable. However, upon reading other questions about late...
View ArticleIF THERE IS A PAST DUE ACCOUNT AND PAYMENT HAS BEEN MADE, HOW LONG DOES IT...
IF THERE IS A PAST DUE ACCOUNT AND PAYMENT HAS BEEN MADE TO THE ORIGINAL CREDITOR OF FULL PAYMENT, HOW LONG DO THEY TAKE TO PROCESS AND CLEAR ITS CREDIT HISTORY WITH THE CREDIT AGENCY THAT THEY HIRED???
View ArticleAuto pay failed me....
I switched over to T-mobile from Verizon last year in October. At that time I was given an option to have auto pay activated on the account. My phone is currently off and the rep stated that there was...
View ArticleSchedule payment in the future
I want to schedule a payment for two weeks for now. A single payment for the entire amount of the bill, using my credit card. It seems T-Mobile does not want me to do that. Here's what I can do:- set...
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I am using the international phone card but why Tmobile still charge me...
I am using the international phone card to call back my home country but why T mobile still charge me international call fee??
View Article"View or Print bill" instructions woefully outdated
The instructions on the page "View or print your T-Mobile bill" clearly do not apply to the current version of the "My T-Mobile" site, as there is no such section titled Billing, except under the...
View ArticleCall records from a few years back
How do I go about obtaining call records from my account when I was with T-Mobile?
View ArticleUps damage my phone and now I'm being billed $250!!!!!!!!
I had the phone less than a month a iphone5s and the screen just went black I called tmobile because the phone was NEW they told me I was only going to be charge $5 restocking fee for sending me...
View Articlebilled call records
on my bill theres some text messages, that are being swore too were never msg'd they say there were calls coming in to the phone but that they never msg'd back so my question is it possible for the in...
View ArticleI'd like to request receipts please for $50 payments made by credit card on...
I'd like to request receipts please for $50 payments made by credit card on 12/05/2013 & 12/09/2013. How can I obtain these? Thanks
View Articlewhy when I bought my plan announced price 122 dollars. and I should have to...
whywhen I boughtmyplanannouncedprice122 dollars.andI shouldhaveto pay$ 147?
View ArticleQuestion on employee discounts
I switched to tmobile on the 10th and at the same time I faxed an employee discount form to the number on the form with my ID. They told me at the store it would process in 72 hours but not be on the...
View ArticleAbout adjustments & refunds
Adjustment and refund detailsRequesting a refundYou can request a refund for the deposit you paid at activation, as well as any credit balance or overpayment that may be made to your T-Mobile account....
View ArticleRidiculous way of conning consumers
Ridiculous way of conning consumers. I have a daily plan with 2$ per day and you have already deducted the days cost and not allowing me to make a call. Besides you are not even allowing me to...
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