questions about current phone bill
I have questions about my current phone bill and i'm trying to reach a t-mobile supervisor or specialist via email, so i can explain my situation. however i can't seem to find an email address listed...
View ArticleHow to edit or delete payment methods, link on site broken
I have been unable to get any answer. I want to edit/delete payment methods stored on the site. The link has not worked for more than 24 hours. It leads to a different page, and when I click again, it...
View ArticleError viewing bill details.
I've been trying to view the details of my bill for this month so that I can properly split the balance between the members of my family who are on the plan, but for the past few days it will not let...
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Returned phone received by Fort Worth warehouse seven business days ago -...
I followed the instructions on this website to return my Xperia Z1S within the buyer's remorse period. The USPS tracking shows the phone was received on the morning of the 27th. Since then I've...
View Articlecomo puedo ber todos mis mensajes enbiados y lss fotos
nesesito las fotos y los mensajes enviados y recividos
View ArticleCan I use 3rd party bill pay to refill my prepaid account each month?
I pay all my bills via Bank of America's bill pay service. Can I use it to refill my T-Mobile prepaid account each month? I'm currently on the $30/month prepaid plan.
View ArticleI will like to view activities on my teenage son's phone line
Is there a way I can read some text messages information on 9164984800?This is the phone I bought for my teenage son and I am still responsible for paying the monthly bill.
View ArticleI'mif I buy a $50 refill pay as you go plan will I have unlimited minutes?
if I buy a $50 refill pay as you go plan will I have unlimited minutes?
View ArticleWhy can't I print a receipt for my payment?
Since the change of site, I can no longer print a receipt for my payment. I can view the payment history and see the details, but there is no longer a link for a PDF that can be printed off. I need to...
View ArticleHorrible Communication By T-Mobile
Hey Guys- Just wondering if anyone else has had the same problem. On January 28th I posted in this forum under the title "How do you address overcharging upon termination? I explained that my...
View ArticleWhy is my bill much higher than expected?
I have a $50 single line with t-mobile and a EIP of $4 monthly, however my first bill just came in and it says I owe $117 and some change. It's MUCH higher than I expected and it won't let me view my...
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Charged for EIP that I already paid off
Paid off my EIP last month but received a charge to my account for the full amount that I paid already?
View ArticleWhen you go to t-mobile and start with 70 dollar unlimited plan with the...
What all do you need to start with that plan????
View ArticleMy 02/21/14 bill had shown up $155.03. My plan is (Simple Choice with 3...
My 02/21/14 bill had shown up $155.03. My plan is (Simple Choice with 3 lines) I don't know why? Every monthly amount is different . I would like to know exactly how much amount of every month.Could...
View ArticleI bought a balance of 70$ on my account and it says my balance is refilled on...
I bought a balance of 70$ on my account and it says my balance is refilled on my phone but not when im online on my pc on the website. I didnt get a text message or anything.
View ArticleBill
Hello, usually we are paying about 100 every month, but the last bill was 130. I thought the plan we using has unlimited talking. I'm wondering on what conditions a bill amount depends? Thanks.
View Articlemy phone was stolen cant set up my tmobile
I recently got a new SIM card and activated my service and not even like 3 days later my phone is stolen, ive tried to set up my mytmobile acct but it sends a temporary password to my phone and i dont...
View ArticleI don't see a usage link on my account. How can I see where my minutes went?
I'm on the 100 minutes, unlimited data. This month it seems I run out of minutes, but I can't see any information as to where I spent them.
View Articleaccessing an old closed account?
I wanted to know if I could log into an old account I had months ago? It went to collections and when I tried to log into mytmobile, it told me to register a new account. I'm sure someone else has that...
View ArticleHow do I get RMA numbers for the ETF tradein program?
Hello, I signed up with T-Mobile and purchased my phones from the wireless kiosk at Costco. The kiosk is run by a company called Wireless Advocates. At the time I started service, I did not have my old...
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