View the payments to the account
Unable to find where I can view the payments to the account. I am doing all payment manual on the website, no plan. I looking for a summary so I can use it as a receipt, Thanks in advance
View ArticleDose filling for bankruptcy mean you can't finance a phone?
IF you were to file for bankruptcy and it get approved and discharged dose this mean when t-mobile dose a credit check and finds the bankruptcy on you're file will that cause t-mobile not to let you...
View ArticleMultiple Suspensions and Resume
Hi! Before I signed up with a Simple Choice Plan, I checked with two different agents (one online and then in my local Tmobile store) on whether I could suspend and restore multiple times in the year...
View ArticleETF Process Update
Hello, It has been 8 weeks since I submitted my ETF information. My status has not changed. Is there a way this can be looked into with more detail?
View Article200MB Free Data Repeated Billing Issues
I’m having difficulty with my free 200MB of data plan. I confirmed with in-store T-Mobile representatives numerous times that all I had to do was activate an eligible tablet (Mine is the Nexus 7 LTE...
View ArticleExtremely Confused About Corporate Discount Changes
I've talked to two chat agents and one phone representative. One chat rep told me that my monthly discount we get because my wife works at Kohls is going away. They said in its place will be a $25...
View ArticleContract Cancellation Waiver
Hello, In the past few weeks I have spoken with 8-9 T-Mobile representatives via phone and 3 representatives in person at a T-Mobile store about requesting the cancellation of my contract with a waiver...
View ArticleIs there any way I can submit my last bill after I was denied for the ETF...
I submitted my last bill but I guess because it was detailed I got denied, so I called and the customer representative lady told me to just resubmit it, but I am not sure I can do that. I think I need...
View ArticlePast Due Account
How many days past due does the account have to be before T Mobile will suspend service?
View Articlehi, i have a question about my usage charges
I have a charge for $2.69 for one minute long distance call, I thought it was supposed to be $.20 a minute. any help would be great Thanks
View ArticleCorporate discount
At the end of January I submitted documentation for a teacher discount. I was unable to use the email address, because you don't recognize the domain as belonging to a publlic school, so I uuploaded a...
View ArticleETF Process Update
Hello, It has been 8 weeks since I submitted my ETF information. My status has not changed. Is there a way this can be looked into with more detail?
View ArticleI thought TMobile was the “Uncarrier”?
I have been a T-Mobile customer receiving a corporate discount since last November. I have to say the news of the monthly percentage discount be eliminated is very disheartening. I totally bought in to...
View Article200MB Free Data Repeated Billing Issues
I’m having difficulty with my free 200MB of data plan. I confirmed with in-store T-Mobile representatives numerous times that all I had to do was activate an eligible tablet (Mine is the Nexus 7 LTE...
View ArticleEarly Termination fee rembursment was denied
I moved 4 lines to Tmo from Verizon. 1 of which had an ETF associated with it. I submited my entire 16pg bill and it came back denied today. I have no idea why, I chatted with the support staff and...
View Articlewhy does it say i need to add funds
I just started with T mobile on march 24 2014 I singed up for the $70 unlimited plane I got started with my T mobile and looked at my account information and it says that funds are low and I need to...
View ArticleT-mobile offers are real or illusion?
When I got the email after placing the new order with t mobile yesterday, it says standard shipping. I was promised with free overnight shipping though. a) no google nexus deal of $24 less with promo...
View ArticleRecharging from Australia before returning to LA
I purchased 4 prepaid SIM cards in September 2013. I will be returning to LA this Saturday and the phone number of the card I want to recharge is not recognised by your system. How do I recharge from...
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