How to monitor texts and pictures and or video being sent from phone?
How to monitor texts, video and pictures being sent over cell phone?
View ArticleCheck minutes, balance, web, and message usage from your device
We know you may not have time to keep track of every minute you spend on the phone. That's why wherever you are, we make it easy for you to find out basic information about your current rate plan...
View Articlebill summary
I am unable to view my bill summary which is not,good. I just got done paying for 6 months premium service to Tmobile TV that I unsubscribed from a week into free trial. Got bounced back and forth...
View ArticleOnline Bill payment
I am on a monthly 4g Plan. I recently travelled to Africa and have not used the service for the past 2 months. I want to keep my number active, but have forgotten the password to my account. How do i...
View ArticleCannot View My Usage or Bills for Several Weeks Now
This is soooo frustrating, and if someone could please help me, I'd really appreciate it. I've been trying to view my usage on T-Mobile's website for several weeks now and I keep receiving a message...
View ArticleHow long does it take for the unbilled usage to start showing again?
My billing cycle ended on Nov 24 and usually the unbilled usage does not update for 1.5 days at the end of billing cycle. However this month, the unbilled usage has yet to update and it is the 28th....
View Articlepayment arrangement number
I'm trying to set up a payment arrangement or maybe change my bill due date. Does anyone know a number that's not this whole automated thing.
View Articlepassword incorrect even when it's VERY correct
Each time I try to access mytmobile, I have to reset my password because it has a v. I have a v in my password, but I don't want to change it because that's the password I used for anything...
View ArticleGiven wrong info by foreign T-M rep and stuck in renewed contract. HELP
I am beyond frustrated. We have been T-Mobile customers since 2005 (longer than some marriages, right), and the big reason has been the previously excellent customer service. The problem? I had a...
View ArticleCharged full month for 5 days of service after being a customer for 5...
I want to post a warning for folks for something that, simply put, just seems like spite on TMobile's part. I've been a TMobile customer for 5 years or so. Always paid on time, had no problems......
View ArticleRecent Activity on my online bill...
Is something going on with the mytmobile.com web site? Where it says that I can view our recent activity and its current as of a couple of minutes ago, it is showing last monthcalls and text messages....
View ArticleHas anyone gotten this resolved - renewed contract without my knowledge?
Has anyone gotten a good resolution back from Contract Review folks?Or do they just offer you free phones and get you locked in again, or something like that?My phones are already 2 years old, so...
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ETF for Mobilized Military
It would seem I am not the first to have this issue with Tmobile. I was activated to an area that is not in the Tmobile Coverage area. I do get minimal service where I sleep but absolutely no service...
View Articlecannot view/print
I got an email that my bill was available. for the past ten i having logging on and can't vew/print my bill and my payment is due soon. How can i get my bill
View ArticleCorporate discount not showing up at my.T-Mobile.com
Earlier this week, I placed an order for a SIM card to use in an unlocked GSM phone, and used the T-Mobile Advantage link provided by my company. When I checked out, it appeared that my 15% corporate...
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Phone bill surprise. Desperate, please help me understand
On October 14, BB had a sale of the Samsung S3 for $100 so I decided to get myself one. The phone is part of a 4-phone family line. Because I want to minimize my phone bill, I got the cheapest plan...
View ArticleCharged $14.99 today with $30 month plan? Urgent
I am using $30UL web and text prepaid plan.Yesterday, I refilled $30 and the balance is $38.64. the monthly pamnt is due today.But I found it is charged $14.99 (balance - $23.65) with the next charge...
View ArticleMislead by customer service rep
To whom it may concern, I’m writing to request early termination of my contract without penalty. In April 2012 I contacted customer care for information about my contract end date. For the previous...
View ArticleGiven wrong info by foreign T-M rep and stuck in renewed contract. HELP
I am beyond frustrated. We have been T-Mobile customers since 2005 (longer than some marriages, right), and the big reason has been the previously excellent customer service. The problem? I had a...
View ArticleContract extension without my knowledge or consent... Bye Bye T-Mobile!
Well my phone broke back in January and I went to a T-mobile store to see if they could fix it. The cusomer rep said that it was not fixable and that the company would send me a new one and I had to...
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