Tmobile Advantage Program Discount
I have a AAA member ship and I received a post card from Tmobile asking me to goto tmobile.com/advantagediscount and verify. Well it said they no longer offer a AAA discount anymore. Is this true?...
View ArticleAdvantage Rebate cards fiction??
Before I switched from At&t( Which I regret doing), I was unsure whether to switch to Verizon or T-mobile, Sprint was never an option as they have bad service in my area. I decided to go with...
View ArticleOne time charge for Out of Warranty Fee! Why am i being charged for a...
I have an LG G2 phone that i received as soon as i activated it that same day it would not let me be on the internet and the motion sensor was not working. It started freezing and not sending messages...
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T-Mobile fax #?
Does anyone know the fax number to T-mobile's customer service? I was given 813-348-5763 by a t-mobile rep. That number does not appear to work anymore
View ArticlePremium Services Refund Program FAQs
Find answers to commonly asked questions about the refund program for premium text message (SMS) services. FAQsWhat is the Premium Services Refund Program?If you incurred unauthorized premium text...
View ArticleBuying on T-mobile online store I got charged incorrectly
Last night I bought an Activation kit and when paying with my credit card I got an error that said my information could not be berified, so I used my second credit card but the first one still got...
View Article4 year old bill sent to collections
The last bill I got for my mobile payment was in January 2010, when I cancelled my service. I thought I had paid up in full, but a couple of months ago, I found that there was a $200 bill sent to a...
View ArticleT-Mobile sent me to collections from a small bill they allege from 4 years ago?
I just received a bizarre phone call from a collection agency. They said they're calling about a T-Mobile balance of $46.64. I asked what it was for and they said they didn't know, so I called T-Mobile...
View ArticleHOW TO FILE A COMPLAINT
HOW CAN I FILE A COMPLAINT WITH TMOBILE?? I HAVE AN ISSUE THAT NEEDS TO BE RESOLVED ASAP!! IVE TRIED CUSTOMER SERVICE (800 NUMBER) THAT WAS A WASTE OF TIME! I TRIED GOING TO THE STORE AND THEY JUST...
View ArticleAbout adjustments & refunds
Learn about adjustments and refunds. Jump to: Refund requestsDeposit refundsCredit balance & Over-payment refundsCredits & adjustmentsWhy a refund request might be declined Refund requestsYou...
View ArticleWhat is the short code 22300 mean on my bill usage?
I keep seeing short code 22300 on my bill usage as a text, but there were no incoming or outgoing texts at the time they appeared for on the bill usage. The other day there were 17 on one line.
View Articlemy.t-mobile.com down?
I've been trying for the past 3 hours to pay my bill but my.t-mobile.com is down. Sometimes I can get to the log in screen, but then it times out when trying to login. Any idea on when it will be...
View Articleemployee discount
Help- My husband received a letter saying he needed to have his work discount reverified.We have had tmobile for many years. He used to be able to go to Tmobile store and show work id badge. He can't...
View ArticleFinal Bill (EIP) Payment Arrangements?
Hello,I cancelled my T-Mobile service about a month and a half ago, and I was wondering if there was anyway that I could set up a payment arrangement in order to pay down the balance of my phone. I owe...
View ArticleUsage on my Tmobile acct
Hello, I was wondering if there is a way to make some of your text messages not show up on your usage on my tmobile accout?There are no text messages showing up on my usage for the last 4 days and I...
View ArticleGiven bad info from 2 reps
And now my account is messed up. Mgr told me my issue wasnt important enough to be fixed or compensated. Im ready to file several complaints. Please assist.
View ArticleI'm still unable to check my minutes on prepay. #MIN# not working, neither is...
I commented over a week ago, then was told to contact tech support and create a ticket. I did that last Friday and was told I would be contacted within 72 hours. I still have not been contacted and...
View ArticleTmobile account password not working??
I have been using my tmobile account on their website for quite a while now, even using it very recently. Today I tried loging in and my password did not work.I am absolutely sure that it is correct...
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tmobile discounts??
A while back t mobile, while I was talking to them mentioned there were discounts programs . One of the programs were AAA which I galdly joined in order to get a discount. For over a year I have been...
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