No ETF's Yet
My ETF was received on 03-30-14 , approved on 04-14-14 & Mailed on 04-23-14 but I have not received it yet. I would like to know what its going on, does it normally takes this long or what. Up to...
View ArticleRunaround in getting military veteran discount applied
Five months ago, I contacted TMO about switching my service from Verizon to TMO. The representative assured me that military veterans are eligible for a 15% discount. This discount was instrumental in...
View ArticleUsage on bill not updating
Seeing if the community can help on this or has any insight. Mine and my husbands usage has not updated properly since 07/07/2014. I chatted with t-mobile on 07/09/14 to ask about this and a ticket was...
View ArticleETF Reimbursement Mailed, but never received.
Hi I've been approved for reimbursement and got the email with the tracking #. When I checked it it says it was mailed on 6/25/14 but I had never received it. I tried to call t-mobile support and after...
View ArticleETF not going through over and over
I have been denied 4 times now for my ETF by TMobile. I get the same standard messege each and every time saying I need to clearly identify the name, address, termination fee, and phone numbers and...
View ArticleETF is impossible to receive
TMobile told me the ETF Reimbursement was never easier to receive. They pay your cancellation fee simply when you submit it. This is my second time posting about this because they are liars. They...
View ArticleLong distance and roaming
HI, I called tmobile about 3-4 days ago about one of the lines changing on my family plan, I was charged 15$ for it. So, I called and the representative was very helpful and said that charge is...
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Getting charge $10 / month for 200MB free for life..
Hi,Please help. I bought an iPad at tmobile (paid in full) to get the 200MB for free life. The rep suggested me to try the 1200MB for $10 and that I can change back to 200MB free any time. After a...
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View ArticleWhat is the short code 22300 mean on my bill usage?
I keep seeing short code 22300 on my bill usage as a text, but there were no incoming or outgoing texts at the time they appeared for on the bill usage. The other day there were 17 on one line.
View ArticleUnable to pay my bill online
For the past several months I have been unable to pay my bill online via my.t-mobile on my laptop. I have tried using my checking account and my credit card and the system, which I have used as...
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