Turned in ETF after 2 months
I was so excited to switch to T-mobile from the greedy Verizon in May (three months ago)Problem was that Verizon did not send my final bill until this month. I called Verizon five times and they...
View ArticleI can't have my deposit money back
So, last year, I bought a iphone5 in Bestbuy with carrier of T-mobile (with a 50 dollars/month plan). And they charge me 500 dollars because I don't have a social security number (I'm an international...
View ArticleHow many other people have been extorted by T-Mobile with extra charges...
My contract was over. I transferred my number to another carrier. I received my final bill. I paid it a little late, but I paid it. I received no additional bills from T-Mobile. Now 3 months later...
View ArticleHow to refill my "$30 unlimited text and web, 100 mins talk prepaid plan" if...
Dear Customer Service, I have seen that other people refilled their account in a similar situation to mine and their balance remained $0. My situation is: I had the $30 unlimited plan, used it in the...
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Splitting a bill
So, this is a really simple question.My dad and I are trying to get ME a T-mobile phone as well as a new plan. Can I pay for the phone monthly? 24.99+tax on MY credit card, and he pays for the phone bill?
View ArticleETF Reimbursement Not Received
Submitted my request for reimbursement on June 18 and it shows it was mailed on July 22! Nothing received too date. It has been over one month since it was mailed. It shouldn't take this long.
View Articlepay as you changes, will they be fixed? No exp dates
Just like everyone else on here that is now a legacy pay as you go plan member I too can't see the expiration date on the web site or via any of the codes that are mentioned on all the other threads on...
View ArticleSetting up Employee discount
I work at Waste Management and I would like for someone to help me set my discount up!
View ArticlePlan should be free?
Hi everyone, I am having a billing confusing here...some assistance in understanding this plan, or possibly getting it changed, please post here. I have copied and pasted parts of my bill here to...
View ArticleHow can I cancel my phone service and lock my phone online? I have no way to...
I need to chat with a live agent please!!!!!!
View ArticleHello, is it possible to ask for a billing extension?
is it possible to get a billing extension?
View ArticlePaid bill is sent to collection center!!
Hi, I started a discussion on August 17th Account is already closed, receive another bill..... T-mobile charged me $96.06 by mistake. The problem is settled on August 18th . I received an email that...
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Pay As You Go Legacy - negative messages?
I was on the $30 a month plan but left the country for 4 months and didn't top up and now I am currently on the pay as you go legacy plan. I added $10 to my account a few days ago. I have not used my...
View ArticlePay As You Go "Legacy" Plan Questions
After the Pay As You Go plan changed last week, I'm still grandfathered into the "Legacy" version. I understand from other forum posts that if I ever switch to another plan, I will not be able to...
View ArticleLying T-Mobile Not Honoring Advantage Program Discount
I signed up with T-Mobile a bit over a year ago and I was a happy camper until I received a postcard in the mail telling me that the Advantage Program Discount that I was enrolled in that saved me 15%...
View ArticleCancel pending plan change.
I switched our plan to the new promotional family plan then accidentally changed it back. How can I cancel the second change?
View ArticleSwitched to T-Mobile, thinking of switching out...
Got a text two weeks ago thanking me for going paperless. WTF! I did no such thing. Stopped by a store to resolve this issue. After being handed off three times I'm told sorry but you made a change...
View ArticleWhat to ship with my Phones for ETF Reimbursement?
When trading in my phone for ETF reimbursement, what else do I have to ship with the phone besides the phone and battery? Do I have to ship usb cable and plug? Thank you.
View ArticleI can't have my deposit money back
So, last year, I bought a iphone5 in Bestbuy with carrier of T-mobile (with a 50 dollars/month plan). And they charge me 500 dollars because I don't have a social security number (I'm an international...
View ArticleClik here to view.
Website won't access usage details prior to current bill
For at least a month, the T-Mobile website (which currently forwards to beta.my.t-mobile.com) has not allowed access to usage details prior to the current billing cycle. From the Usage page, I click...
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