There are no charges for calling long distance in the US right?
Hello, just a quick question I have about long distance in the US. Let's say i live in NYC and I call my friend in LA, will I be charged extra for that? Are there any long distance charges for calling...
View ArticleI have a problem This month you pay the bill twice Once through the automatic...
hiI have a problem This month you pay the bill twice Once through the automatic payment Online Once through the Store My English is weak I speak Arabic I can not speak by phone What do I do
View ArticlePor que en mi casa la senal es menos 2 rayas y siempre que entr a internet...
Cuando compre mi cel fine en la tienda senal completa cuando llegoa a mi casa muy bien hasta que comenzo a bajar senal.Fuy al kiosko que lo adquiri me dijeron que el cel trabajaba bien que donde vivo...
View Articlecurrent legacy balance expiration
I am on the legacy pay-as-you-go plan... how do I check on the "my T-Mobile" site to see when my current balance would expire? The web page does not seem to support the legacy plan anymore. When will...
View ArticleInternational credit cards/billing addresses
Hi, I'm from Australia and will be traveling in the US for over a month. I would like to order a T-Mobile SIM card prepaid activation kit to be delivered to my hotel so when I arrive in the evening I...
View ArticleAdding a new line?
Hey guys! So recently I've added a new line into my T-Mobile plan, but it hasn't showed up at all? When I added a line, I used an existing phone so I bought a new SIM card, and paid 10$. Since I have...
View ArticleDiscount
why is that I can't get any help? I been trying to set up my discount for a while I've been told to do it online but it won't work so I call just to be told they do it anymore that I can set it up at a...
View ArticleText Message
Wondering if there is a way to look at text and call log on a Alcatel One touch Fierce prepaid cell. Any input would be appreciated. Thx
View ArticleT-mobile EIP set up my bill is a mess
T-Mobile EIP, I got a HORRIBLE Customer Service experience today, I'm not asking for a favor I'm a paying customer and I'm been mistreated by the incompetency and lack of knowledge from T-Mobile, the...
View ArticleRefilled after service ran out.
Service for my 50$/month prepaid T-Mobile plan ran out today. Within two hours of service running out, I bought a 50$ refill card. I redeemed the card online and the 50$ shows up in my account balance...
View ArticleTmobile Equipment Installment Plans setup
Hi I got two phones( Galaxy III and Galaxy IV which is the upgrade) they setup this two phones together and for some reason I cant paid the balance of the old phone without paying for the balance of...
View ArticlePay as you go legacy - refill date and negative messages
I'm having the problem as other legacy pay-as-you-go users before me as it seems. I use Legacy Pay as you go, have been out of the country for months but want to keep my number. I've always checked...
View ArticlePoorest Service Ever...Part2 !!!
c) Looks like this month is going to make up my bill as well because I don't know how you guys work. It was showing stateside plan added 2 days ago an seems you will charge additional $15 for 4-5 days...
View ArticleEarly EIP payments inflates bill
I dont quite understand this EIP payment system thats been implemented. It appears as if for every payment I make early on the EIP, it charges me double, but only one is getting applied. For example. I...
View ArticleWhen does billing start?
I ordered sim cards online for a family plan without devices because I plan to use my own. Before the sim cards have arrived, I already got an email saying the cards have been activated with phone...
View ArticleTransferred number, now I can't get in to pay off my EIP
I transferred my number away from my account about a month ago, and at that point my phone ceased having any service (which makes sense). A live chat agent said I would be receiving the final bill with...
View ArticlePay As You Go Legacy - negative messages?
I was on the $30 a month plan but left the country for 4 months and didn't top up and now I am currently on the pay as you go legacy plan. I added $10 to my account a few days ago. I have not used my...
View ArticlePoor service provider I have ever seen...
It is very very very disappointing experience till date with TMobile.Everything is good in starting and then it is a pain. a) I have got my plan changed from $50 to $40 because of your poorest data...
View ArticleLying T-Mobile Not Honoring Advantage Program Discount
I signed up with T-Mobile a bit over a year ago and I was a happy camper until I received a postcard in the mail telling me that the Advantage Program Discount that I was enrolled in that saved me 15%...
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