I have unlimited pre paid, how do i see how many minutes i use?
I have unlimited pre paid, how do i see how many minutes i use?
View ArticleOverseas Help
I just moved to Peru, and have a question on my new bill. Is there any way to contact T-Mobile other then the 1-800 number? If I put my T-Mo sim card back in would I be able to call 611 for assitance?...
View ArticleTransfer from Postpaid to Prepaid keeping phone number
Approximately 48 hours ago, I spoke with t-mo representatives about turning my postpaid account into a prepaid account. I've been out of my contract time for a few months now and I wasn't sure if I...
View ArticlePrintable Format for bill?
There used to be a link to display my bill in an HTML based format laid out for convenient printing, to look much like a paper bill. This option used to exist before the short time you had the pdf...
View ArticleMyT-Mobile Bill Access Restored
Thank you for your patience while support teams worked hard to restore access to online billing services. Validation has been performed to ensure viewing capabilities are functioning properly. If you...
View ArticleOvercharged for upgrade for samsung s3
Hello, I upgraded one of my 5 lines on my account of 10 years to purchase a samsung s3 for my daughter for christmas. I was charged $396 (tax and fees included). Now I see that t-mobile is charging...
View ArticleCant get info on my current bill, only up to Nov 7th and a bogus $10 charge....
I have similar problem as others - cant pull up or print or even find my bill for after Nov. 7 - and I also never received an email on it either that it was posted - but it has how much I owe on the...
View ArticleUsage history a secret?
How can I find my usage history? On the $30/1500 minute/txt 30MB plan.How can I find out what my usage has been the past few months?I logged in and can't find any such info.Is it really impossible? I...
View Articlewhy am i being charged for the game tetris i paid 5.99
why am i being charged 5.99 for a gamer i paid 5.99 for this and without knowing they were billing 5.99 for this for months
View ArticleUsage details for unbilled usage.
Me and a friend of mine are having issues with viewing our unbilled usage (2 seperate accounts). My bill ending date was 11/26 and I was able to see my unbilled usage before then. Now when I look...
View ArticleHow can I see EIP options?
Yesterday I switched from Classic to Value, but I also need a new phone. It's my understanding that I would be able to pay for it using the EIP, but whenever I try to upgrade, the EIP isn't listed as...
View ArticleTmobile Extended my Contract without my permission
Hello, I am writing about our contract. In our family plan, there was 5 lines, but the previous primary account holder cancelled his line in October 2012, and he asked me to take over the...
View ArticleCan't top up
Hello, I have the pay as you go wireless hotspot and I've used up all of my data and it tells me I have to buy a new pass. When I try to buy a new pass it says " You cannot purchase a...
View ArticleThird party charges
TMobile should be responsible for the illegitimate third party charges. I was charged by three different companies for the services that I never ordered and used. Tmobile just let them. This is so...
View ArticleEIP Payments
Does anyone know if you can make additional payments just to paying of the EIP? I know they say we can pay them off early in a lump sum but can we pay extra every month?
View ArticleConsistent tax overcharges, credit adj & missing PPU address
I have several ongoing, consistent monthly billing inaccuracies which I want resolved. Despite my calls to customer support, my T-Mo online account and my BILL STMTS indicate that I have no PPU (911)...
View ArticleUndisclosed International Calling charge ~$210
I don't know if others have faced this issue. I use Google Voice for international calling on my TMobile G2. Whenever I call an international number with a prefix 011, the Google Voice application...
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