Bill language
T-Mobile offers billing information in both Spanish and English. The Spanish bill appears in the same format with the same information as the English bill. If you need help reading your bill,...
View ArticleUnderstanding Your Bill
General Information Account changes and billing impacts Bill languageBilling methods: Bill Current vs. Bill ArrearsDevice order creditReading your billReading your bill – Spanish versionSave money on...
View ArticleClik here to view.
Reading your bill
This page covers the basic sections of your bill. myFaves® or T-Mobile @Home bills may include additional sections. Use this page to help you to read your paper bill. To learn more about your online...
View ArticleClik here to view.
Pages not rendering properly after Log in
To Moderators: Finally! There is a .pdf version for online bills that works. It certainly took T-Mobile long enough to get this figured out. However, it only finally worked for me once I figured...
View Articlehow do i view my bill online, i do not see the view my bill in the upper...
how do i view my bill online? i do not see the "view my bill" in the upper right hand corner of my account, please direct me or send link
View ArticleOkay. Not sure how to inquire about Payment Arrangement?
So I've admittedly fallen a bit behind with my bills, as I was out of work a few months, and I owed T-Mobile $250, $163 of which was well-past due. My fault. Called yesterday, found out that's the...
View ArticleI still can't print or save my bill in pdf, is this feature still broken?
I still can't print or save my bill in pdf, is this feature still broken?
View ArticleWas the Galaxy Note II $300 Rebate Offer 11/16-18 a SCAM?
I am curious. Was the $300 Rebate Offer for the purchase of a Smasung Galaxy Note II between the dates Nov.16-Nov.18 2012 done in bad faith? I submitted the rebate form filled out properly, a copy of...
View ArticleHow do I turn off SMS (text message) billing notifications from numbers 456...
I get an insane number of notifications. Payment is due in 3 days. Payment is due tomorrow. Etc. How do I turn off all that?Thank you!
View ArticlePrepaid Billing Oddities...
A bit of background to start. I have the unlimited text and web with 100 minutes $30/month prepaid plan. Recently I've had an issue with spam calls, such as telemarketers and bill collectors trying to...
View ArticleNo longer able to off SMS messages text scam???
I just received a text from "78676' stating "we are no longer able to offere SMS messages on the T-Mobile network & will suspend service on 3/1. For more mobile products & apps, go to...
View Articlemysterious $9.99 charge on my bill
I have a charge from textelent llc for $9.99 on my bill after researching this it is deffinatly a scam there are warnings all over google how do I get this fixed
View Articlerebate questions.
Okay, I'm sure you know about the rebate promotion that went on 11/16 & 11/17 well I happened to be looking for a note 2 that day and ended up getting one from tmobile first time I have dealt with...
View ArticleMinutes Usage Not Adding Up
So I recently signed up for the $30 web exclusive 100 minute voice and unlimited text and data* plan. During the first billing cycle I noticed a strange behavior in which my phone (SGS3 orderd from...
View ArticleLocked out and billing
Urgent help needed from customer support please!I am abroad and using a local phone chip. My T-Mobile account is locked. I forgot my username and password at home.I cannot retrieve messages or text...
View ArticleCustomer beware - awful customer service and got billed for the entire month...
This is quite simply unbelievable. And the customer service? It's a customer disservice and the worst I have ever experienced. I switched after 7 years with t-mobile (having 3 lines no less) to...
View ArticleFinal Billing
I was wondering if anyone had any luck with getting a refund on the extra month billed after you cancel to another service.. I called 3-4 over a 4 month period inquiring about the process of...
View ArticleBilling Dispute
I have a billing dispute in Jan 2013.I already contacted customer support twice and sent 2 letters to T Mobile Cutomer Relations.I received a final notice due with a warning of service cancellation and...
View ArticlePAYMENTS
I just made a payment of 50 dollars to my account on the 25th of Feb. and now I am getting messages stating that my 50 dollar payment is due on the 4th of March. Why is this happening?
View ArticleCan't Access My Personal Account On-line
why is it that every time i visit my tmobile online account using my PC it always asks me to verify my account through my phone & i cant spend 5 mins if im lucky to get into my account, when i try...
View Article