Activation fee and taxes?
Hi i am new to t-mobile and receive my first bill and i got activation fee then got waived but still think they charged it. The guys over the mall that sold me the BB z10 with the 50 dollars plan said...
View ArticleCan I switch phone after I paid my 2 year contract phone off fully?
If i pay off my 2 year contract samsung galaxy s2 off fully early without my 2 year plan ending yet, can i switch to another phone i bought off craigslist. Also can i cancel my data plan for that phone?
View Articleunknown data usage and charges
Hello my name is peter, im part of a family account from tmobile. i dont know why, but on one of my accounts, i am getting charged EVERY odd hour each day for some data usage. its been going on for a...
View ArticleCan't do anything bill/refill related online - logs me out
I'm a new customer to T-mobile and am very frustrated. After issues with activation and number porting, now I'm having trouble managing refills for my prepaid account. I'm using Firefox, no IE...
View ArticleHow do I turn off SMS (text message) billing notifications from numbers 456...
I get an insane number of notifications. Payment is due in 3 days. Payment is due tomorrow. Etc. How do I turn off all that?Thank you!
View ArticleI had an account years ago, it should have been under a no contract, but some...
I would like that bill removed.
View Articlemysterious $9.99 charge on my bill
I have a charge from textelent llc for $9.99 on my bill after researching this it is deffinatly a scam there are warnings all over google how do I get this fixed
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where do i go on here to sign up for the militry discount
where do i go on here to sign up for the military discount
View Articlewhy am I getting an early termination fee?
This month, I was shocked to discover my bill was $200.00 higher than it should be. I look down and see that there is an early termination fee. Thing is nothing has been cancelled, nothing has been...
View ArticleCall stayed open after other party hung up.
One of my calls in the last couple of weeks did not close when finished (after a minute or two), but somehow stayed on for around an hour. What can I do about that?
View ArticleAccount Management: Billing
Account ChangesAccount ChangesBill Date ChangeBilling Address and Can Be Reached NumberChange of ResponsibilityLanguage PreferencesPaperless BillingPrimary Account Holder Account InformationBill...
View ArticleBills and refill statements for prepaid plans
How can I access bills and refill statements for my prepaid plan? Looking at the "My T-Mobile" account section I cannot see them. Thanks
View ArticleBalance on prepaid deal
My balance seems to go down very quickly, although I don't make a lot of calls and have unlimited data - can I see an overview of my transactions and what has been deducted from my balance?
View ArticleMigration Fee payments
I am currently on a Family plan using Even More 3000" ($99.99)Unlimited Text for Families" ($20)Even More Add a Line ($5 x 3 = $15)2GB Data ($20)200MB Data ($10)Discounted International calls = +7Total...
View ArticleThe Cheapest Plans: Mobile Data
Greetings everyone! I did a lot of research in determining what service I was going to subscribe to for my mobile needs. Along the way, I compiled a lot of my data together and came up with a quick...
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Equipment Installment Plan: Billing
OverviewIn order to take advantage of our best devices at a low out-of-pocket amount, the Equipment Installment Plan (EIP) is a payment option available with our Value and Bridge to Value rate plans....
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Problem with cancelling new line but still received bill?
Back at the end of March, my mom had me help her make an order on some new phones for a new line. However we found out we were still under a different contract so had to return them. I couldn't cancel...
View ArticleBill Payment
@I upgraded my wife's cell phone to a new iPhone about 2 weeks ago. I paid the $99.00 down payment and was to pay $20 for 24 months. Well, I had a small windfall and decided to pay the phone off. I...
View ArticleMy phone is suspended with a balance of $0.00, no late payments (automatic...
Ok, So I have a TON of problems right now. I have been trying to find contact information for T-Mobile that might lead me to an email. I am currently overseas for an internship in Geneva,...
View ArticleBill increase with discount?
I am considering switching off of my Android Unlimited data ($30) to the new 6.5GB plan (Reduced Price $25). When I review my changes in MyT-Mobile, my bill increases by $10. I thought I was eligible...
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