Disable billing notifications from 7777 and 456?
Like many other people in this forum, I have autopay enabled and I receive unwanted billing notifications 2 days before payment, 1 day before payment, and the day of payment. Often, these messsages are...
View Articlecant use flexpay $$ to pay bill
For some reason I can't pay my bill with flexpay. Been waiting for a few months for it to be fixed. Any suggestions
View Articlemysterious $9.99 charge on my bill
I have a charge from textelent llc for $9.99 on my bill after researching this it is deffinatly a scam there are warnings all over google how do I get this fixed
View ArticleHow do I assign a name to a phone number in my recent activity?
In the past I recall having the ability to type in the name of who a phone number belongs to so that on my "Recent Activity" it will show their name instead of their phone number. I can't remember...
View ArticleSixth line as data?
We need six lines, but the max lines for a family plan is 5. If we added a sixth line, and changed an existing line into a data line, would that be allowed. My youngest child only uses her android...
View ArticleOrder status not working?!?!?!?
Well I finally got an order number from tmobile! When entered into the order status, It says sorry order not found. So I keep trying and like every once in a hundred tries it will let me see my order....
View ArticleHow do i retrieve a receipt for a pre-paid ?
Hi I recently filled my pre-paid up for about $30, how can i get access to the receipt for this payment? Its nearly impossible to find this option in all of the account pages. I also tried to update my...
View ArticleWhy do I have "use charges" of 9.99 on my bill? I have never had this charge...
Why do I have "use charges" of 9.99 on my bill? I have never had this charge before.
View ArticleFinal Bill question
I recently switched to another carrier, but I'm trying to figure out how I'm able to pay my final bill since access to my My T-Mobile account was disabled the minute my number was ported over to...
View ArticleClik here to view.
T-Mobile Charging Me $239 Of a Defective Phone That was returned on February...
February 5, 2013. I called T-mobile Customer Service, My phone(My-Touch 4G) didn’t want to turn on. He told me he was going to send another cell phone and told me all the thing I need to do to...
View Articlecharging activation fee on first bill that should be wavied?
I just transfered my phone number from AT&T last month online at T-mobile website. I only purchased the sim card and joined to the "Value Plan". At the same time, I found out T-mobile also had a...
View Articlequestion on my account balance
I refilled my prepaid account with additional 30 dollars last month, but why only 20.01 left by now?
View ArticleFinal bill not pro-rated
After being a TMobile customer for 14 years, I recently switched to another carrier. apparently I ported 3 days after my billing cycle began. TMobile is now charging me for a full month of service I...
View ArticleClik here to view.
Balance still shown $2.3, even I added $100 to the plan for four days
Can someone tell me what's going on? Thanks,Shang
View ArticleI NEED TO CANCEL MUY DIRECT DEBIT
I NEED TO CANCEL MY DIRECT DEBIT NOW DUE TO MY ID BEING STOLEN
View ArticleMy phone is showing no service. What is the problem?
MY phone is showing no service. What is the problem?
View Articleadd numbers to my account?
how do i add the other 2 numbers under my account? I tried setting up my "account security" following the support guide, but i dont ahve such option. I would like to pay my account bills all at once...
View ArticleHow to I use my balance to pay? What is relationship between autopay and...
I have over $100 in my account balance ... I'm not sure that I understand the relationship between my account balance and autopay. If I were to disable autopay, what would happen? I did disable...
View ArticleWhy did charge for PHP insurance on same phone jump from $7.99 one month to...
Why did charge for PHP insurance on same phone jump from $7.99 one month to $10 next month?
View Article