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First T-Mobile Bill: Billing
Overview Based on your billing method, your first T-Mobile bill will be a little different than your agreed-upon monthly rate plan. Most new customers are now activated under Bill Current. See Billing...
View ArticleCharged Before Service Started and No Corporate Volume Discount on Partial...
I ported my number to T-Mobile on 5/1/13, under the State of California’s Corporate Volume Discount plan. When I received my first statement, I noticed two billing errors and decided to call T-Mobile...
View ArticleCan't get copy of Contract?
After spending multiple minutes on the phone and live chat I have learned that I am unable to get a copy of the contract that T-Mobile would hold me to if I cancelled early because there is nothing, no...
View ArticleI have bad credit, what will I be paying to get a phone?
I have bad credit, what will I be paying to get a phone?
View ArticleWhy am I pass due when I have had my phone less then a month and first...
Ok your site is lacking customer support! I could get an agent to chat when buying the phone but cant get one now that I'm a customer?I bought and activated my phone at the beginning of May. A payment...
View Articledoing a return for a online order
I may want to return my s4 (I enjoy my iphone5) better I will know by Monday if I do decide on this but if I return it it takes 3 days to return back so that could be next Friday when t-mobile gets it...
View Articlehow can i send the private message to community specialist?
Hey Alltrying to send the private message to community specialist regarding the billing issues, BUT it dont let me send it, hey have to be my friends? dont know how to do it
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I need to pay my bill because you have shut off my phone but I cannot enter...
because you have shut off my phone but I cannot enter my account and I cannot call because you have shut off my phone. How do I pay my bill?
View ArticleI'm trying to request a short extension to pay my current bill. I' like to be...
I'd like to ask for a short extension to pay my current bill. I will pay on-line June 12, 2013. Thanks for your consideration. Mary Message was edited by: Alicia B to remove personal information
View ArticleWARNING: unlimited talk+text plan price does NOT include text??
On my account in both mytmobile.com and on the tmobile mobile app my plan charge is listed as $79.98BUT on my bill every month it is listed as $99.98 Help me understand this. I have an unlimited talk...
View ArticleLink to File Complaint thread broken
I need to file a formal complaint, and when I found the actual thread, the link took me to an unauthorized error. I have been dealing with the overseas theft of everything I own (including my brand new...
View ArticleI have a Premium service charge of $9.99 on my May bill. I disputed the...
The charge should have been removed from my bill, but it's still showing.
View Articlei cant make a mobile account
ive had service for about 15 days and i till cant register to see my billing information
View ArticlePuk code please
I cant access my phone, but i will be getting a replacement phone by tomorrow, would i still.have to insert the code?
View ArticleT-MOBILE REBATE RUNAROUND.
I WENT TO A T-MOBILE RETAIL STORE IN DECEMBER LOOKING TO UPGRADE JUST ONE OF MY LINES BUT WHEN THE SALES REP INFORMED ME OF THE "GREAT DEAL" THEY HAD I WALKED OUT THE STORE WITH 3 NEW PHONES.I...
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Never completed an order?
@So..I ordered a prepaid sim card couple days ago and never got a confirmation email.I called their order support number (1-800-672-5390) and told them that I never received a confirmation email while...
View Articlemala experiencia
Hola, recientemente he recibido mi bill yo como una de tantas personas en edte pais llamo ami pais de origen guatemala usando el pin de boost revolution. Esta senana recibi mi bill dandome la sorpresa...
View ArticleWhy couldn't I get an extension on my bill payment
I asked for an extension on my bill and they told me I couldn't, but since I had $10 in my account she changed my plan to $2 a day and told me I had 5 days to pay the bill, but its only been 3 days and...
View ArticleHow to add corporate discount to account that was previously prepaid?
When I signed up for T-Mobile a few months ago they had not changed their business model over to everything completely being no-contract yet, so at the time, the account I signed up for was a prepaid...
View ArticlePrint my bill?
I cannot print my December bill. The button does not respond. I noticed others have had this same problem today and earlier this month. Sounds like the problem is at your end. All previous months...
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