Rebate
I know that I can check the status of my rebate, and I have. I signed up with my plan Nov 17 2012, and mailed all my information the following monday (11/19/12). I still haven't received anything. One...
View ArticleWhy am I pass due when I have had my phone less then a month and first...
Ok your site is lacking customer support! I could get an agent to chat when buying the phone but cant get one now that I'm a customer?I bought and activated my phone at the beginning of May. A payment...
View ArticleNot access to Bill Summary
I don´t have access to: Manage >Billing & Payments > Bill Summary I have been used Chrome Versión 27.0.1453.93 and Safari Versión 5.1.9 (6534.59.8) but I don´t know where can I see my bills....
View ArticleRe: Need someone from T-force to help or a Moderator
Send an email toTforce at t-mobile dot com Message was edited by: Alicia B
View ArticleI paid my bill for may, yet you show it not being paid. I expect this to be...
<a href="http://s1063.photobucket.com/user/ctoft9/media/tmobilefuckup_zps6d3b585c.jpg.html" target="_blank"><img...
View Articledoing a return for a online order
I may want to return my s4 (I enjoy my iphone5) better I will know by Monday if I do decide on this but if I return it it takes 3 days to return back so that could be next Friday when t-mobile gets it...
View ArticleWhy my account does not reflect the funds I just add? I have a pay as you go...
I used to have a 3 dollar per day plan, however I did not add funds during the last month. Today I added $10 dollars but my account does not reflect the new balance. Why?
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Never completed an order?
@So..I ordered a prepaid sim card couple days ago and never got a confirmation email.I called their order support number (1-800-672-5390) and told them that I never received a confirmation email while...
View ArticleEarly Termination Fee after contract expires??
I have been a customer with T-Mobile for over 12 years, back when they were Voicestream.The cell coverage has been going downhill recently, so much that I could not receive a signal at work or home, so...
View Articlebilling
I need help understanding the charge for the warnity on my phone. I was told there would be no charge for the phone.
View ArticleMy new bill contains premium services. What does it mean?
My new bill contains premium services. What does it mean?
View ArticleWhy did $10.02 disappear from my account?
I put $30 into my account on the 6th I believe it was which left me with $33.37 in my account to pay my $30 bill. Now today that it is due $10.02 disappeared.
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Premium Charges - is for 3rd party apps not Overage, roaming etc
So i call T mobile today to ad a new line for my nephew and the rep told me "i will save you money by the time we finish this call ". I added the line, updated my plan and told the rep to make sure my...
View ArticleDouble Billed
I see only one credit on my account, yet my credit card was auto billed twice. Any resolution? The forums here seem meager and without any "backbone." I suppose I am wasting my time.
View ArticleHow to add corporate discount to account that was previously prepaid?
When I signed up for T-Mobile a few months ago they had not changed their business model over to everything completely being no-contract yet, so at the time, the account I signed up for was a prepaid...
View ArticleMy account has been suspended and I have a balance of 0.00. ?
I have paid my account in full. I do not own a penny now. And my account has been suspended. I am abroad in South America and just want to make sure that when I am back to the States my line will be...
View Articleen factura que exactamente es el cargo por uso que aparece.
en mi factura que es exactmanete el cargo por uso que muestra.
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Puk code please
I cant access my phone, but i will be getting a replacement phone by tomorrow, would i still.have to insert the code?
View ArticleAutomatic Payments by Taiwan VISA credit card
HI,Whean I setting Automatic Payments by Taiwan VISA credit card, it alwys show The T-Mobile refill system is currently unavailable. is there any way to solve this problem, is T-mobie payment system...
View Articlemisappropriation
Last month ( April 2013 ) the T-mobile took my money twice from my account Amount: £ 46.80.All the time that I call to 150 they say different things! One attendant said that I need to wait 5 working...
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