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T mobile changed my plan and charged me for all my calls?
I Have upgraded a contract for my mum. She has been in t mobile for some years now and last month she upgraded for an iphone, 300 minutes and 300 texts - that's what i agreed with the guy over the...
View ArticleCell Phone Provider Without 24hr Customer Support?
I think if you are going to suspend peoples service in the middle of the night than you should have somebody they can talk to and have it turned back on in the middle of the night. Specially when it's...
View ArticleWhy am I being billed for the game "Fruit Ninja" when I never ordered or...
Why am I being billed for the game "Fruit Ninja" when I never ordered or downloaded it?
View ArticleAmazing!!!
Reason?Me: Important call and want to reach t mobile.Automatic system: na son goodbye10 minutes later..... talking to a rep after I finally got over the automatic system and I even pressed my...
View Articleonline account information
I have been trying to access my online account information for the last few hours. I have two accounts with t mobile. I am able to access information on one account but not the other. Why is this?
View ArticleCharge on better half's phone we can't figure out.
I see a $9.99 charge under premium services for my better half's phone. Looking at information I see it's Bear Communicat (I assume communications) description is 8004166129tonsofmobile214....
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can i make a payment arrangement online
I need to make a payment arrangement but my phone keeps dropping all of my calls, I need to do it online over my WiFi connection.how can I do that?
View ArticleI still haven't received my rebate card.
Hello, I transferred a number over from Sprint several months ago and we were supposed to receive a $50 gift card for doing so. It was a promotion on your web site which is where I bought her a phone....
View Articlewhat is my current balance on the acct?
All I need to know is what is the current balance on my acct?Marion
View ArticlePhone service has been suspended
My phone service has been suspended, but I have a payment arrangement in place, and payment one of 2 is scheduled to take place today. The phone service suspension happened the night before the first...
View ArticlePhone doesn't work due to my location/address. I can't call you! Need email...
Phone doesn't work due to my location/address. I can't call you! Need email support. I need support, not a phone number. My phone doesn't connect due to my poor reception that has been plaguing me for...
View Article"The T-Mobile refill system is currently unavailable"
I was having trouble filling my account during prepaid activation earlier this afternoon. Was getting the error "The T-Mobile refill system is currently unavailable". I contacted support through chat,...
View ArticlePayment options
Learn about the many ways you can pay your T-Mobile bill. Payments can take up to 3 days to post after they are received. Find out more on this page. Payment detailsAutomatic paymentsEasyPay is a...
View ArticleViewing Current Month's Bill Online?
Last week - on Thursday, to be precise - I receive email notification that my latest bill is ready to view. I click the link and see that, no, it isn't ready to view. I figure that it's fine, it's the...
View ArticleHow much will it cost to add a mobile hotspot for my laptop to this account?
How much will it cost to add a mobile hotspot for my laptop to this account?
View ArticleWhy is Tax of 10.25 % when my Sales Tax is 8.25%
I made a One-Time payment and the tax was 10.25%; however, the sales tax for my State/County is 8.25%. Why is there a difference?
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