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Channel: T-Mobile Support : All Content - Billing
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Lied to about Termination Fee, Leave before it happens to you! But not early...

The hits just keep on coming! I have posted two threads indicating where I have been intentionally misled and now Tmobile wont let me respond to my threads about their terrible service!...

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Why was my thread closed? Lied to about termination fee

I opened this discussion because we were getting the run around by Tmobile support reps and the thread was closed and answered correct. This is so infuriating I don't know why tmobile treats people...

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I keep trying to upgrade, but say no email on file, I see an email under my...

I keep trying to upgrade, but say no email on file, I see an email under my contact information so what gives?

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can i use more than one debit card to pay my bill?

As long as the bill is being paid, why can't a person use more than one debit card to pay your bill? why is it a problem and the system won't let you make another payment. Am I missing something or...

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sim lost (walmart simcard with 30$ plan)

hello? recently i bought a simcard with 30$ prepaid unlimited data and text with 100 min call. However, while I was changing my simcard, I lost the new t-mobile sim card. I couldnt even activate the...

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When roaming overseas, how is an unanswered call billed?

In years past, unanswered calls that went toVM were billed for a "round-trip" call.  That is, once charge for a call to the country where your phone last registered on a network, and another minute...

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Return the Insurance company 's replacement device for refund

I bought a Note 3 last Thursday(11/14/2013) and I lost it on (11/15/2013).I filed claim,paid $175 and got the replacement device on 11/19/2013.But I don't like Note 3 anymore.Can I return the...

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I recently refilled my prepaid account with 100.00 and gold status. I didn't...

I didn't get my bonus minutes when I refilled.  Can you resolve this please?

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why is my account suspended when the bill is not overdue?

My bill is not due till 4 Dec why has my account been suspended? Is this because I complained about mis-selling of an unsuitable plan?

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i have a phone that i purchased and it sucks i hate it. can you help me...

hate this phone I just purchased can you help me figure out how to do the trade in

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Unable to View Bill Details

After 3 phone calls and now chat and frustration mounting, I am still wandering where I can view the details of my bill. Or if the Paperless Billing feature even works. IvanP: Thanks for confirming!...

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Random charges to my account (again)

I was being charged for "mms subscriptions". Called T-Mobile, they returned my money and now I was charged again from my account balance. Can a rep help me out?

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I want to know why my bill is $136.00?

Sorry mark I am at work. I want to know why my bill has increased? I don't have the bill with me. I can't seem to view it on line..

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T Mobil Beta Page

Does anyone know how to go back to the regular TMobile page while online.  My account got switched to this new beta page; which I totally can't stand!  I think this page is horrible, and would like to...

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Equipment Credit Limit

What does it mean on the Quick Sheet when the Associate gives it to you?Thanks.

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No Contract Plan...Termination Fee?

Due to having to quit my job for medical reasons, and my inability to get any sort of financial aide for all the medical bills I had canceled my account which I was lead to believe was a no Contract...

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Payment won't post now that site is in beta

Since t-mobiles website went to beta, every payment attempt I have made comes back as declined. I have been trying for days to make a payment and the payment will not process through the website, yet...

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Difference between two last billing periods

I'd like to know why I need to pay $128.42 for the last billing period, while I paid $99.75 only for the previous period. What is the difference between this two periods?

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have i been charged multiple times?

HiI refilled my account and it kept bouncing back saying it failed to refill. I then rang to check my balance and it said the last time I added money it was $25.I need to know my balance and if I have...

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Are we having problems with billing?

So, i've been attempting to make a payment for three days now. Everything i am trying is declined. This has brought my bill past due. There is plenty of money in the account the payment is coming from,...

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