I got a bill, of a phone number I do not own, I do not use and certainly have...
So I got this bill in my mail, mentioning about 50 dollars are due on a phone number I never owned with my name on it. I do not even have the SIM card nor phone to actually make a tmobile account and...
View ArticleHow do I disable beta version of my.t-mobile.com
I used to be able to pay my bill on my.t-mobile.com, but now it automatically re-directs me to beta.my.t-mobile.comand it is broke as bananas. I did not sign up for this. How am I supposed to pay my...
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Equiptment installment plan question
Hi to you all, i have a question about EIP, if i pay off the balance for EIP, does my phone get automatically unlock so that it can be use with any carrier, or do i have to call t-mobile service for...
View ArticleNeed to change payment arrangement!
I set up a payment arrangement, and I thought I set up the first payment to come out of my account on my payday. My payday is actually 2 days later. Can I change this (I will not have money in my...
View ArticleSAVENOTE3 Code
I am trying to apply the SAVENOTE3 code to the phone I already purchased. I contacted 611 but they said I need to go online and ask about it. Can someone help apply this to the phone I purchased 2...
View ArticleUrgent to buy the prepaid sim card
Hello, I will go to SFO from Taiwan during 12/9~12/13. I want to buy 2 prepaid sim card and use 5 days without limit talk and 2G Web. Could I buy from T-mobile website and get the Web-only discount ?...
View ArticleMoney gone, no service
On Nov 1st, I started this thread: Nexus 5 with $30 ||100 minutes talk | Unlimited text | First 5 GB at up to 4G speeds|| making sure that I could get my new Nexus 5 to work with that plan. End of same...
View ArticleI'm trying to refill my account, but I don't have an SSN.
I'm trying to refill my account, but I don't have an SSN because I live in Europe. How do I refill my card and keep my number? Thanks.
View ArticleWhy can't I update my contact email? I'm trying to purchase a new phone, but...
I have updated my email address, but it still says it is invalid.
View ArticleWhat happen? why the billing rocket?
Bill close dateTotalNov. 19, 2013$166.03Nov. 10, 2013$73.38Oct. 10, 2013$72.87Look why two times at on month? Bill close dateLast month: NOV 10, 2013This month: NOV 19, 2013CHANGEBalance...
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Corporate Discount
I received an email at work about a discount, I spoke to somebody over the phone who said since my email is only inter-company that I could download the form and send it from my personal email, however...
View ArticleWhat is my billing account number
Where can I find my billing account number on my online profile?
View ArticleHow can I tell where a voicemail came from? There is no number showing who...
If we loose a "voicemail" how can we find out who called and left a message? There is no phone number on our bill, just a 123.
View Articlelong distance
Is there any way I can block long distance calls from one of my lines or all of them?
View ArticleMyFaves on New MyTmobile
I tried to log into MyTmobile to change my MyFaves. Well, I have the new interface and cannot find where to change them. I was getting help from the chat when the site timed out and dropped me. So,...
View Articlehow do i port my old number unto new account?
I have an account with my husband soon to be my ex, and what i want to know is how i can port over my old number unto my new account?
View Articleprimary account holder
i have a family share plan with 2 phones and a tablet on it how do i make my phone the primary account holder when it says to change the permissions tab or whatever i go to the taband pull it down but...
View ArticleI've been furloughed and the 16 day mess caused me to be extremely behind
Hi my October bill was never payed due to me being furloughed and of course the stupid government have been randomly giving me bonuses on with my pay and sometimes it comes on on my off week. I'm...
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