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why you dont let me pay with my checking accont??? on pay bill page I have...
why you dont let me pay with my checking accont??? on pay bill page I have the option to pay with my checking accont but I cant select that WHY???
View Articleif i bought a prepaid nano sim activation kit do i get charged if i dont...
if i bought a prepaid nano sim activation kit do i get charged if i dont activate it ?
View ArticleT-Mobile Payment Arrangement
I have a question, if I have a payment arrangement, is T-Mobile supposed to take it out themselves, or am I supposed to do that? I think that I told T-Mobile that I'd rather go online and process the...
View ArticleProblema con una Recarga para hacer llamadas internacionales.
hola y muy buenas.acabo de recargar 10 dolares a mi numero con una tarjeta de credito. pensando que con ese monto haria llamadas internacionales pero ve en saldo de cuenta que esa recarga esta alli y...
View ArticleOn a 2 yr contract for no device with T-mobile
I was told that I am on a 2 yr contract with T-mobile though I don't have any device. Its a sim only plan and looks like back in Jan'13 I entered a 2 yr contract, when there was a change made to my...
View ArticleWhy can't I update my contact email? I'm trying to purchase a new phone, but...
I have updated my email address, but it still says it is invalid.
View ArticleI broke my samsung galaxy s3 and have not been able to use it for three days,...
I haven't been able to use my phone and want to swap it with an older tmobile phone until i purchase a new one, but can not seem to get a chat representative online to see if they can swap sim cards....
View ArticleNew Customer...Finding Billing, Address and Phone Numer Descrepancies and...
I wanted to switch from Verizon to TMobile because the pricing on the plans were very competitive. I went to the local TMobile store on 11/26 and the representative there said I could not get the basic...
View ArticleUpdating Email to Purchase a Phone
I have had the same email address in my account since I signed up with T-Mobile and have received several emails from T-Mobile. But when I try to purchase a new phone, I get an error message that says...
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When roaming overseas, how is an unanswered call billed?
In years past, unanswered calls that went toVM were billed for a "round-trip" call. That is, once charge for a call to the country where your phone last registered on a network, and another minute...
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From 456 "Free T-Mobile MSG: One of the lines on your account recently changed their web plan. If this is an error, please go to My.T-Mobile.com" I logged into My T-mobile account and there...
View Articlewheres my refund?
I started service with t-mobile online, paid all fees, deposit, and most the cost of the phone (iphone 5c), had it overnighted, then when i recieved it, wasnt happy. Called customer service wanting to...
View ArticleHow do I get receipts for my payments?
I pay $3 per day with no contract. How do I get receipts for my payments? How do I see call details?
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Prepaid Account members CAN NOT get call / text Logs. Why?
i know what t mobile says.......its not for prepaid...only postpaid can get call/text logs... Lets look deeper into this. we all know the only logical reason why tmobile wont give prepaid people call...
View ArticleT-M TEXT ALERTS
iN RESPONSE TO MESSAGES IN MY EMAIL CONCERNING OPTING OUT OF TEXT PYT. ALERTS. I ALSO HAVE MY PAYMENTS AUTOMATICALLY DEDUCTED FROM MY BANK. BUT I LIKE THE ALERTS PYT DUE/PYT PAID/PYT RECEIVED. IT IS...
View ArticleCall and Text to Philippines
My Billing is already due on December 15, 2013 and still it says $419.26 is my balance. Tmobile did not waived or credit the calls that ive made to Philippines. Tmobile says its free from Nov.8-Nov....
View ArticleVery Furious & Unhappy with T-Mobile
On 11/15, 2013 I have received a message from T-Mobile saying, T-Mobile making calls & Texts to the Philippines free from 11/8 to 11/30, 2013. Message: RELIEF EFFORT FOR TYPHOON HAIYAN in the PHIL....
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