checking account declined
Been using Tmobile for years and never had a problem using my checking account to pay my bills but now I get this error message when I try to pay it. I guess Tmobile don't want anymore of my money.Yes,...
View ArticleHorrible Service, switch providers ASAP
Not sure what else to do, but warn other people who can avoid making the mistake of continuing to be a T-Mobile customer. I would have preferred to send a private e-mail to get help with my NUMEROUS...
View ArticleSo, Is Bill Pay Ever Getting Fixed?
Will we ever get to pay our bills or manage EasyPay online again???
View ArticleWhy was my thread closed? Lied to about termination fee
I opened this discussion because we were getting the run around by Tmobile support reps and the thread was closed and answered correct. This is so infuriating I don't know why tmobile treats people...
View Articlecan i use more than one debit card to pay my bill?
As long as the bill is being paid, why can't a person use more than one debit card to pay your bill? why is it a problem and the system won't let you make another payment. Am I missing something or...
View Articletermination fee
Hi, this is so flabbergasting that I do not know where to begin. 10 years of less than stellar service fails again. I had a family plan with my wife and my wife's company stated that they would pay for...
View ArticleReturn the Insurance company 's replacement device for refund
I bought a Note 3 last Thursday(11/14/2013) and I lost it on (11/15/2013).I filed claim,paid $175 and got the replacement device on 11/19/2013.But I don't like Note 3 anymore.Can I return the...
View ArticleWhen roaming overseas, how is an unanswered call billed?
In years past, unanswered calls that went toVM were billed for a "round-trip" call. That is, once charge for a call to the country where your phone last registered on a network, and another minute...
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I recently refilled my prepaid account with 100.00 and gold status. I didn't...
I didn't get my bonus minutes when I refilled. Can you resolve this please?
View ArticleFuture-dated payments
You may choose to use a future-dated payment to schedule an advance payment from your bank account or credit/debit card to pay your balance in full or a past due balance. A future-dated payment is an...
View ArticlePaying bill online.
When making a payment online, how do you choose a date you wish the payment to be made for a one-time payment? I do not see a pop-up calendar.
View ArticleI don't see any billing details in my account on my.t-mobile.com!!!
There are no Billing options under any of the menus, and I need a copy of my previous bill ASAP.
View Articlewhy can't I pay the bill with previous credit card?
I firstly paid the bill on September with a credit card successfully. but I can not pay my bill with that same card after that. I don't know what is wrong.
View ArticleAbout EasyPay
EasyPay detailsEasyPay is a service that allows you to automatically pay your monthly T-Mobile bill. You can sign up for, cancel, or make changes to EasyPay today.Automatically deduct payments from...
View ArticleRequest: Two Day Extension
How do I go about arranging for a late payment extnesion that will hopefully resutt hopefully in no suspension or additional fees. I saw the chart of grace periods and saw that my state was listed as...
View ArticleMicrosoft corporate discount
What is the Microsoft corporate discount, & how do you know if you qualify for it?
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Is my order complete?
Hello. I recently made a purcase, and I want to know if my order was complete or not. I did everything mostly over the phone, giving the operator my credit card information and everything. After she...
View ArticleForce migration ETF
Recently, When I bought an LG G2 Tmobile has informed us that they are migrating our legacy plan (750 minutes) to their new simple choice plan... All sounded good that we're getting unlimited talk and...
View Articlechecking account declined
Been using Tmobile for years and never had a problem using my checking account to pay my bills but now I get this error message when I try to pay it. I guess Tmobile don't want anymore of my money.Yes,...
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